This site is appalling. I tried to order some products from them- South Beach Rocks butterfly hairclips. I entered all my personal details (including my bank details). I clicked to complete my order and was left with a blank screen and no indication of whether or not my order had been received. I emailed straight away to try and resolve this, using the customer service form they provide on the site. However, a week later I have still had no reponse, apart from some junk emails they kindly sent to advertise their products. This is despite their promise that they will respond within two working days. I have now emailed again to tell them I do not want the products I have ordered. I would definitely not use this website again.
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Advantages: Large selection of products-but it's not clear if these products are out of stock Disadvantages: Bad customer service, still not received item even though they've taken my money
ShellyBobbins 02.06.2007 (01.06.2007)
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