Advantages easily available, automatic 'facility' - guess why!
Disadvantages you will not be advised of the very high interest rate
|Efficiency of service|
|Competitiveness of charges/rates|
|Promptness of service||Very Poor|
|Online - Content/organization of site||Average|
|Online - Reliability/speed of site||Average|
|Online - Ease of applying for products||Poor|
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hsbc make money from your...
I became redundant at the end of last year and owed @ £850 on a flexiloan with HSBC.
As I had to claim benefits, I politely asked them to waive the re-payments until I able to pay them, hope-fully within a few months.
I had banked with them for over 25 years and never, ever went overdrawn or made a late re-payment, however, they refused to show any interest in my circumstances and subsequently ramped- up ridiculous interest charges, created over-drafts without agreement at extortionate interest rates and systematically extorted an additional sum of over £1500 from me in 6 months and credit black-listed me!
It appears to me that their head office have a policy that just makes things up as they go along and are masters of delay tactics, namely putting you on hold while they think of something.
It is blatantly obvious to me that the policies of this organization are based on simple extortion and utter lies, of which I have clear proof, on the grounds that there is no way that incompetence and indifference can be so great.
I look forward to bringing these views before an official hearing as soon as I can, because I am determined to have this company exposed for what it is
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