I have been a customer of the HSBC (formerly Midland) for some time and recently signed up for their internet banking scheme. I find their site cumbersome and slow, so much so that I have reverted to the telephone to carry out my transactions. HSBC were slow in offering an on-line banking service and one would have thought that they would have managed to get it right- too date I am not impressed. I am assuming things will improve and will persevere. In comparison to other on-line finacial sites including credit card companies which I access on a regular basis this is a poor service.
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Advantages: Very easy to use internet banking. Good deals for students with £1000 free overdraft. Disadvantages: Since they have changed logon for internet banking it takes slightly longer
Dec 3rd, 2000
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