Quote-start

Internet banking - HSBC

Quote-end

5 May 7th, 2006 

16 Ciao members have rated this review on average: helpful

Advantages:
Easy to use, secure less time consuming

Disadvantages:
When the site is down

Recommendable Yes:

Detailed rating:

Efficiency of service

Competitiveness of charges/rates

Online - Content/organization of site

Online - Reliability/speed of site

Online - Ease of applying for products

Online - Investment tracking

gemagems

gemagems

About me:

Member since:02.06.2003

Reviews:13

Members who trust:2

I have recently started to use internet banking with HSBC! Having had my first baby I havn't the time to go to town just to transfer money and to check my statements!

My partner suggested I try it and I am glad I did!

The website itself is full of information on loans, credit cards bank accounts, mortgages, insurances etc! Very neatly set out (but you would expect this from an internet banking site)! It does look very organised but is very easy to use and easy to understand (well HSBC is the peoples bank)!

On the left side of the homepage there is the internet banking link - When you register you are given a 12 character ID, this is much better than a username and you can hide it away and nobody would ever guess it! Once you input this number you have two passwords to put in - the first being your date of birth (okay so this is quite easy for people to find out) and below that you have to enter three numbers from a six number passkey you think of yourself! Hsbc asks you for a certain combination of numbers from your passkey and it changes each time you use it - making it very hard for hackers!

Once you have input all your codes and IDS (which sounds like a time consuming exercise but in reality takes one minute) you have complete access to your bank account (or all your bank accounts with HSBC)! If you have more than one bank account then they are set up once logged in and you can click on whichever one you want! Then once logged in the worlds your oyster! One feature of the personal internet banking part is the fact you can cancel any paper statements that you recieve, which is another safety feature, due to the fact you are not left with the risk of somebody going through your bin to find your statement! Other things you can do online include

* Ability to pay bills

* Set up standing orders

* Transfer money - very easy all that is required is a bank account number and a name of who you are sending it to - or you can automatically and quickly transfer to another of your own bank accounts - You can also save the people you are transferring to so you don't have to fill in the details of someone you regularly transfer money too

* Stop direct debits

* Request your pin numbers

Another good feature is that after a short period of being idle on the site you are logged out - this makes me feel very secure - especially when I have to dash out and I can't remember whether or not I have logged out!

All in all HSBC internet banking is fantastic and helps give you some extra time that us busy people find hard to get!

 

How helpful would this review be to a person making a buying decision? Rating guidelines

exceptional

very helpful

helpful

somewhat helpful

not helpful

off topic

Comments about this review »

jo145 08.05.2006 08:41

Not one I know much about, but perhaps I'll check out as I have difficulty getting to a bank, but that's because I work. Hope baby is good! Jo

promotions_lass 07.05.2006 19:43

This review is too short for a VH and I need to know more about your views and why you like using the service? Also any advantages of why I should switch to internet banking with HSBC

x_staz_x 07.05.2006 16:41

Im with hsbc. they are good staz x



More reviews »

HSBC Online Banking - review by calvados

Advantages: seemingly none over telephone banking
Disadvantages: slow and cumbersome site

HSBC Online Banking - review by calvados calvados 03.12.2000 · Read review
Ciao members have rated this review on average: helpful
Review of HSBC Online Banking

HSBC Online Banking - review by WFCfan

Advantages: Easy to use, up to date
Disadvantages: long ID number

HSBC Online Banking - review by WFCfan WFCfan 09.12.2000 · Read review
Ciao members have rated this review on average: helpful
Review of HSBC Online Banking

HSBC Online Banking - review by clarkeinho

Advantages: 24-hour access and control
Disadvantages: Need to remember another access code

HSBC Online Banking - review by clarkeinho clarkeinho 26.08.2004 (26.08.2004) · Read review
Ciao members have rated this review on average: helpful
Review of HSBC Online Banking

HSBC Online Banking - review by mferrer

Advantages: Very easy to use internet banking. Good deals for students with £1000 free overdraft.
Disadvantages: Since they have changed logon for internet banking it takes slightly longer

HSBC Online Banking - review by mferrer mferrer 28.04.2003 · Read review
Ciao members have rated this review on average: helpful
Review of HSBC Online Banking

HSBC Online Banking - review by Elaina18

Advantages: Very simple to use, easy drop down menus
Disadvantages: None

HSBC Online Banking - review by Elaina18 Elaina18 17.04.2006 (17.04.2006) · Read review
Ciao members have rated this review on average: helpful
Review of HSBC Online Banking



Are you the manufacturer / provider of HSBC Online Banking? Click here