Advantages: Competitive, wide range, professional. Disadvantages: Not a seamless service. Lack of branches.
I have banked with HSBC for the past few years and I must say that I am very happy with the service I have received so far. I will go through the products I have with them and let you know my thoughts!
Student Account
The student account is a really good account in comparison with the current market - some banks make the huge overdrafts the selling point, but HSBC are striving towards being a responsible lender, and they have all overdrafts based on status. Standard limit for a first year is £1000, 2nd year is £1250, third is £1500. Based on status, you may get more than those limit but they are charged at 3% above the Base Rate (currently 5.25%). I also find HSBC to be very fair with default charges - this their "Fair Charges Policy": 1) you will not have to pay fees for being overdrawn by £10 or less. 2) You will not have to ...
shazilrock 05.02.2007
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Ciao members have rated this review on average: very helpful Review of HSBC
Advantages: Great choice of accounts, helpful friendly staff Disadvantages: None that spring to mind
they are right for me- there quite a few and surely something to suit everyone.
They also have bank accounts for children, students, those who are not resident in the UK. For those who have a high income there is also a premier account where the account holder has a relationship manager they can phone and meet to discuss their money and banking needs etc etc- sadly I do not fall into this catagory but I know a bit about it as my parents do. They also give me really good feedback about the service they receive.
I also have card guard. This is great... for a one off payment of £20 a year you can register all you cards, passport etc and if your bag or wallet ever got stolen you ring one number and all of your cards are cancelled. It also insures your bag, wallet, replaces keys and passport, money if you're way and are stuck. It ...
Lisab3410 05.03.2008
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Ciao members have rated this review on average: very helpful Review of HSBC
Advantages: occasional market leading and innovative products Disadvantages: Absoluetly no customer satisfaction whatsoever
It has been a very interesting last thirty minutes, reading the reviews of the self titled "worlds local bank" HSBC. It seems that there is a general lack of satisfaction with one the largest banks in the world and it inspired me to share with you my recent dealings with HSBC.
Now I can speak about HSBC as a customer of 5 years and as an ex-employee. I worked as an Financial Planning Manager 2 years in the Hertfordshire area and left about 3 years ago. I and thousands of others left HSBC was for the very reasons that are being aired on this and other review sites. HSBC no longer cares about customer satisfaction. It might not a be a startling revelation to some or even most but having seen, witnessed and experienced it from both sides I can duly understand and empathise with the many frustrations people are having. During my time ...
Funzo 28.07.2008
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Ciao members have rated this review on average: very helpful Review of HSBC
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