Advantages Great service, friendly staff
I needed to open up a new bank account to keep some of my money separate from the rest of it and my parents suggested I went with HSBC as they had been with them for years and hadn't had any problems with them to date so I took their advice and made an appointment to open up an account. I went to the appointment with all the documents I needed (as they had told me when I made the appointment) and was not keep waiting. They were ready to see me straight away (which was 5 minutes early). I had to show all my documents as proof of identity and then they were away creating an account for me. I was happy with the service I had received and even more so when the paperwork arrived within 3 business days of opening up the account so I was ready to go and use it.I have been so pleased with the service I have received with them that I decided to recently open up a student account with them for while I am studying for my nursing degree. With this student account I am being given 2 years free worldwide travel insurance starting from March 2012 which is excellent as it will save me having to worry about that if and when I travel within the next 2 years.
I really recommend HSBC as a bank to anyone as they have such a wide range of accounts available that you are bound to find something suitable.
|Efficiency of service|
|Competitiveness of charges/rates|
|Promptness of service||Excellent|
|Online - Content/organization of site||Excellent|
|Online - Reliability/speed of site||Excellent|
|Online - Ease of applying for products||Excellent|
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