The overall rating of a review is different from a simple average of all individual ratings.
Share this review on
I needed to open up a new bank account to keep some of my money separate from the rest of it and my parents suggested I went with HSBC as they had been with them for years and hadn't had any problems with them to date so I took their advice and made an appointment to open up an account. I went to the appointment with all the documents I needed (as they had told me when I made the appointment) and was not keep waiting. They were ready to see me straight away (which was 5 minutes early). I had to show all my documents as proof of identity and then they were away creating an account for me. I was happy with the service I had received and even more so when the paperwork arrived within 3 business days of opening up the account so I was ready to go and use it.
I have been so pleased with the service I have received with them that I decided to recently open up a student account with them for while I am studying for my nursing degree. With this student account I am being given 2 years free worldwide travel insurance starting from March 2012 which is excellent as it will save me having to worry about that if and when I travel within the next 2 years.
I really recommend HSBC as a bank to anyone as they have such a wide range of accounts available that you are bound to find something suitable.