Halfords - Motor Repairs

When my N-reg Escort refused to let me drive it last week, I finally realised the clutch had gone. The bad news was that I was in the middle of town on a Monday morning when it finally gave up the ghost. The good news was that there was a Halfords breakdown centre nearby and I managed to crawl in there instead of bringing the town centre to a standstill! I could smell the burning of the worn clutch and, before beating the bonnet with a tree Basil Fawlty-style, I made my way to the Halfords reception to see what could be done. Now don't get me wrong - I've nothing against Halfords. The shop is ... more

I had always thought Halfords (Wrexham) were a reputable servicing/motor repair company, until recently. I initially took my car here for a service and mot and was told I needed a new cam belt and wheel cylinder. Over the next few weeks my car was booked in to have the work done. On the week that the wheel cylinder was due to be repaired the part hadn't even been ordered and had to be re-booked in. When all the work was finally finished, I noticed a leak coming from the engine area, when I lifted up the bonnet I was horrified to discover that part of my air filter had not been reconnected and ... more

PLEASE DO NOT USE HALFORDS IF YOU HAVE A 'NON STANDARD' CAR.....by this I mean a car that is not Vauxhall, Ford, Toyota...mainstream cars. Last week we took my wife's 1998 Chrysler Neon 20.i LE to Halfords at Maidstone in Kent to have a car audio and speakers fitted to the car, we had to drive 20 miles to this branch as the fitter at our local branch was off sick. When we arrived at the branch, three guys looked at the car, one was a detupy manager, and neither of them seemed to have much of an idea about how to remove the door panels to replace the speakers. Luckily we have a mechanci who had ... more

I`ve took my car to halfords tooday to fit the new speakers in. My car is a vw passat new shape. i`ve asked them if they know how to remove the door pannel to get them changed. they told me that yes they know. I`ve been told to come back after an hour. when i came back they told me that they cant replace it. The side pannel has been sticked back in. the result of that was`t good. the fitter said that the clips has been broken cost of 1 pound. I took it to the vw garage and they found out that the door trim has been totaly damaged and need to be repleaced with new one cost with fitting 200£ ... more

I will never use this service again. The stafford branch of Halfords have had my daughters metro on 7 visits to try to get a service done correctly. No-one could care less at the garage and I think they trade simply on the AA name. I booked her vehicle in for an exhaust and a service while it was there. at the end of the service I was told the exhaust needed changing which meant another trip back. We were then told the fan and switch needed changing which was anotherv trip back. That was fitted and a few days after the engine overheated which meant another trip back. we were told the switch ... more