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Professionals - I think not

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2 Apr 16th, 2001 

12 Ciao members have rated this review on average: helpful

Advantages:
none

Disadvantages:
shoddy work

Recommendable No:

Detailed rating:

Speed Of Response

Cost

Level Of Cover

Customer Service

ejp79

ejp79

About me:

Hi, my name is Em (ejp79), i'm 22 and I've been with Ciao since last year. I hope you enjoy reading...

Member since:07.06.2000

Reviews:42

Members who trust:3

I had always thought Halfords (Wrexham) were a reputable servicing/motor repair company, until recently. I initially took my car here for a service and mot and was told I needed a new cam belt and wheel cylinder. Over the next few weeks my car was booked in to have the work done. On the week that the wheel cylinder was due to be repaired the part hadn't even been ordered and had to be re-booked in. When all the work was finally finished, I noticed a leak coming from the engine area, when I lifted up the bonnet I was horrified to discover that part of my air filter had not been reconnected and had actually melted in my engine, there were also various leads which had not been connected. This was over a week ago and despite numerous phone calls I cannot get an answer from them as to when the will fit my new air filter. I would think carefully before choosing this company.  

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Comments about this review »

raveydavey 31.07.2003 22:55

Halfords current TV adverts feature monkeys in overalls - that speaks for itself, I think!

hardmanphil 18.10.2002 23:11

The AA have taken over now so I'd expect things to improve for the better.



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