... By the time I rang the Halifax, I was ready to give up and expected a rejection. I struck it lucky!
In fact, the very friendly helpful telephone advisor told me that a lot of students buy houses through them. They operate on the guarantor system as well, but there are no bold minimum salaries ... Read review
Advantages: very friendly helpful staff, can offer services to the likes of me (!) whereas otherlenders wrote me off as a liability Disadvantages: none really
...I was confident that the Halifax would give me the best mortgage deal.
At the next appointment, an application of £30,000 was run through the system as an example. More and more details were being put on file. It seemed my application would be approved, and once the business advisor had later passed my application the mortgage advisor went to a lot of trouble to let me know about it, ringing me at 8pm from her home after she’d ... ...time!
The Halifax has lots of mortgages available, and the one that caught my eye was the 5 year fixed interest mortgage, with the interest fixed at about 1% higher than the Bank of England's current interest rates. So for the five years of my course, I would be paying a fixed monthly sum and it would only start to vary with the current interest rate when I had started working. This would equate to paying rent, as that’s a fixed ... more
As my profile says, I am a student counting my pennies, and it wasn’t until the beginning of last year I realised how much of my precious student loan I was using on rent. I live in a very popular, bustling area of Sheffield called Crookes, very popular with students as well as professionals such as teachers and doctors, where we all live peacefully. This area is about as close as you are going to get to the university, but the privilege of living within a 15 minute walk costs you dearly. My basic rent is £200 a month without bills. Last year I changed my course and met an entrepreneurial lass who, at 24, owned 6 houses she let to students. I also met a whole bunch of (considerably richer) people who were going to buy houses for themselves for the next year. Until I met these people, I had always considered buying a house whilst at university a luxury for the students with considerably richer parents. But now my eyes were opened, and I realised that I too could own my very own home! After all I have 5 years left at university! I soon caught onto the idea that a house with rooms meant a chance to make money.
But to buy a house, I would need a mortgage. Who would give me, a student at the wrong end of the financial assessment system, a mortgage? I had no ideas about prices of houses, of what costs would be involved in buying a house or anything like that. However I am not one to back down easily. The only way you get on in this life is to get out there and do it, so I decided to enquire. My entrepreneurial friend was full of advice and encouragement. A few lenders do student mortgages, such as the Bank of Scotland. The idea is to use a guarantor, normally your parents, and their income details in order to calculate your risk factors and, if you pass their criteria, how much you can borrow. However, the conditions of these lenders are probably the ones who created the image of buying a house being for the privileged. Your parents need to earn more than £15,000 and a 20% deposit is required up front, to be paid by your parents and no one else. Other lenders I rang said they couldn’t help, including Lloyds Bank mortgage suppliers, Cheltenham and Gloucester. By the time I rang the Halifax, I was ready to give up and expected a rejection. I struck it lucky!
In fact, the very friendly helpful telephone advisor told me that a lot of students buy houses through them. They operate on the guarantor system as well, but there are no bold minimum salaries or hefty deposits to be paid. Instead, the guarantor is sent the forms to fill in enquiring about their financial income and employment status, and these details are passed on to a business advisor of sorts, who determines whether the applicant can be given a mortgage and how much roughly it can be. When my father reluctantly agreed to being held as guarantor (much to my surprise), he had the option of giving the details over the phone. Knowing my dad better though, my request to have the forms mailed to him so he could fill them out himself was taken up without any problems, and according to my dad the forms weren’t laboriously complex or time consuming.
So there I was, on the telephone to the bank. It was a local rate number that operates as a filtering system, directing different banking queries to the relevant departments and, where possible, dealing with them at that level. I was told that the next step would be to make an appointment to see a mortgage advisor, and this was done through the switchboard system using a type of networked diary for all the mortgage advisors. This, I thought, was very efficient, as they let me choose which branch I could have the appointment at and what days would be best for me before suggesting times. A letter of confirmation was sent out. However, a day after the appointment was made the mortgage advisor rang me to tell me that the computer had double-booked her, which was somewhat inconvenient, and I apologised that I couldn’t rebook for that week. She said she could see me anyway but the appointment wouldn’t be long.
At the appointment I was treated very well, seated in a private office and offered drinks. The mortgage advisor then talked me through my options, showing me the huge range of different mortgages available. She talked me through the costs of setting up the mortgage and gave me lots of leaflets and information, before running through a preliminary application. The guarantor forms were sent out, and I made another appointment to see her a week or so later. By the end of the appointment, I was much more informed about what was involved in the process of buying a property and what my options were, and I was confident that the Halifax would give me the best mortgage deal.
At the next appointment, an application of £30,000 was run through the system as an example. More and more details were being put on file. It seemed my application would be approved, and once the business advisor had later passed my application the mortgage advisor went to a lot of trouble to let me know about it, ringing me at 8pm from her home after she’d rung the bank to find out the outcome on her day off! She gave me advice on how to start house hunting, wished my luck and gave me her direct line phone number to get in touch when I found a property.
However, one thing disturbed me. Once the application is approved, a Mortgage Promise is normally given to the applicant, a statement that guarantees you that the bank is going to give you a mortgage. My mortgage advisor didn’t give me one of these. So, when I inevitably lost her direct line phone number and tried to get in touch through the 0845 switchboard I had a bit of a job on my hands when they wanted details from this Promise. They did try to transfer my call to her when I explained I had not been given these details, and whenever I couldn’t get through I had any telephone messages I left returned pretty sharpish. However, recently found out you can’t get a Mortgage Promise until you actually make a full application for a specific property. Being told this rather than “I won’t give you a Mortgage Promise yet” would have made things a whole lot clearer in my mind, although I suppose I should have asked why at the time!
The Halifax has lots of mortgages available, and the one that caught my eye was the 5 year fixed interest mortgage, with the interest fixed at about 1% higher than the Bank of England's current interest rates. So for the five years of my course, I would be paying a fixed monthly sum and it would only start to vary with the current interest rate when I had started working. This would equate to paying rent, as that’s a fixed monthly sum too. The Halifax charges an arrangement fee of £180 to set up certain types of mortgage, although a few are exempt from this charge (normally with conditions). However, I was told that special mortgage deals are on offer at different times for different periods of time, some which included no arrangement fee or a free survey, and what’s on offer depends entirely on when you apply. The deposit is around 3%, and needs paying up front. This was an improvement on the Bank of Scotland student mortgage deposit of 20%! The whole process was explained to me to be made as clear as crystal although I cannot recall them. The whole buying process takes 6 to 8 weeks. A solicitor is involved to search records to ensure the area is kosher, that it isn’t going to be made into a motorway in the next 5 or 10 years etc. They also draw up the sale contract. A conveyancer is involved to oversee the whole process, and you need to pay for a survey of the property on which the decision to give you the mortgage for that particular property is made. The solicitor costs around £500, and I do believe the conveyancer was free as they were associated with the Halifax. All costs involved in buying were calculated and made clear to me. As the deposit of 3% is lower than, I think, 10%, the Halifax charge an insurance of around £400, which is added to the mortgage. All other costs need paid up front, and they came to around £1800 for a £30,000 house. Monthly payments for a mortgage of £30,000 would come to £200 with an additional £20 covering buildings and contents insurance.
Since I had been assured I could have a mortgage with the Halifax, I have looked around at other mortgages as a means of comparison, and I have found that the Halifax offers a very competitive service and good range of mortgages. Their range included the more popular options, such as flexible mortgages, interest-only or repayment. In fact the number available overwhelmed me.
Since then, I think I have found a nice little place. The place is below the £30K mark (a professional builder/plumber/electrician had bought the house and completely done it out with new windows, rewiring, plastering, new units, carpets and a burglar alarm etc.) so my monthly payments would be lower than my current rent! One of my mates from college is going to occupy the other room so what I save on the mortgage can go towards any problems I may have with the house (where the builder guy can come in handy). And once I have finished studying, I can remortgage it under a letting mortgage, and hand it over to a letting firm. Sorted! I contacted the Halifax the other day, contacting my mortgage advisor who told me when I was sure I wanted to go ahead with the purchase I should make an appointment to see her and she would tell me what t bring with me for the appointment, in which a full application would be made, the whole process taking about an hour and a half. I appreciate how friendly and full of help and advice the staff at the Halifax have been, particularly my mortgage advisor. I think, after receiving some very blunt rejections and unhelpful comments from other lenders with whom I originally enquired about getting a mortgage with them, I couldn’t get a better service anywhere else!
Advantages: Seem Good At The Time Disadvantages: Beware Small Print And New Deals
...know the heading is the Halifax but I’ll come to that). The Leeds had a branch in our village and a nice little man who wanted to help us. We saved the necessary 10% deposit, and he advised the balance would be best served by an endowment mortgage. Now we all know many endowments are now not making enough to pay off mortgages, but so far, touch wood, ours seems to be ok. Having said that I have memories of being told it would pay the mortgage ... ...A few years later the Halifax took over the Leeds Building Society and therefore also took over our mortgage. In 1997 we moved house, taking with us the profit from the sale of the old house to put on the new property. As the Halifax was due to announce giving shares to its customers, it was in our best interest to stay with them and also not to have a break in the mortgage. That way we also qualified for Halifax shares. I think it amounted to something ...
milmol 23.11.2002
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Ciao members have rated this review on average: very helpful Review of Halifax Mortgages
Advantages: Great service from the biggest lender Disadvantages: There are still one or two better deals out there
...an appointment with my local Halifax branch for 7pm the following night (yes! 7pm - they open until 8pm in the Trafford Centre!). On entering what is a very large branch, I wandered over to a reception point to make the only visible member of staff aware of my presence. I was advised that my Mortgage Adviser, Carole, would probably be 15 minutes or so as her previous appointment was over running. I did not really mind, especially as the supplied ... ...early and let me know Halifax charge a similar figure of around £125 in the same circumstances - standard practice grrrr. She then delved a little further in to my circumstances asking me what I planned to do with my £83 a month. To be honest, other than enjoying more money in my pocket, I had no plans. She asked me how comfortable I was with my Standard Life endowment policy. I admitted that I would prefer guarantees rather than relying on Standard ...
daveops 23.04.2003 (24.04.2003)
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Ciao members have rated this review on average: very helpful Review of Halifax Mortgages
Advantages: good for 1st time buyers Disadvantages: did not offer a good rate after fixed term ended, overcharge customers
...of having a mortgage with Halifax and am not reviewing Halifax and it’s services as a whole. I am very much aware that for some they have had a great experience with them, but for me after being a loyal customer for such a long time. I felt that they had let me down and recently I realised that I had overpaid when my mortgage came to an end and successfully received a refund from them.
Halifax is a leading building society and has been providing ... ...of Halifax for over 10 years as my parents insisted when I was younger that I had a Building Society savings account (at the time it was the Little Extra Club) so that when the time came for me to get on the property ladder, it would make it easier to get a mortgage if I already had an account with them. So the time came in 2001 when my now husband and I went to Halifax for our first mortgage. We chose Halifax as they were very competitive at the ...
sweetdaisy 21.10.2006 (19.08.2007)
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Ciao members have rated this review on average: very helpful Review of Halifax Mortgages
Advantages: I see no advantages of using the Halifax Disadvantages: The information WE recieved from them was incorrect and misleading
The Halifax have recently spent vasts amounts of money on there new advertising campaign. This is where my opinions on the bank start.
In 1990, my wife and i took out a mortgage with the Halifax for £30k.
It bought us a nice 2 bedroom terraced house which was ideal for a first time buyer. The area was, at the time, very respectible. Unfortunately, soon after the prices of houses fell, the area went to the dogs! Various types of unwanted fellows ... ...5 years, went to the Halifax and asked them for help in getting out! Our financial situation had changed for the worse and the only solution they could come up with was to sell up and pay off the mortgage! This was not to be the case. We waited 3 years before we had our fisrt interested buyer!! They declined. More help was sort from the Halifax, who this time told us to "Voluntary vacate" the property by giving them the keys back!!!! This at the ...
cobnutty 29.01.2001
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Ciao members have rated this review on average: very helpful Review of Halifax Mortgages
Advantages: Big - if that's an advantage Disadvantages: Inefficient, slow, right hand doesn't know what the left is doing
...moved our mortgage from the Halifax after five years. Actually, we started with the Leeds, which was organised somewhat better and which knew how to treat its customers. At Halifax, you're a number and not a name. You don't deal with a branch, you deal with central administration. And each time you call you get a different answer.
When we moved house a year ago, we considered moving our mortgage as well, and called the Halifax to find out whether ... ...to be told by the Halifax that we were not outside our tied period and that they would demand three months' payments as a penalty.
This year, we remortgaged, and once the process was advanced we asked the Halifax for a completion statement. It never came. Our solicitor also asked, and it didn't come. Three days before completion the solicitor faxed and phoned, was assured that one would be sent... and it didn't come. Finally, on the day of completion, ...
quadruped 06.12.2000
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I had a very bad experience with Halifaxmortgages. Sorry this goes on a bit...
In the summer of 2007, I realised I could pay off my mortgage, 15 years into a 25-year mortgage. I was over the moon.
Being naive (I don't pay off mortgages very often!) I asked them how to do it. Their man said - "send us a cheque". This I did, then the trouble started.
A couple of weeks passed and no acknowledgement of the cheque so I called them to ask for some sort of comfirmation. They sent a photocopy of the cheque.
Next I had demands for missed payments and was told to ignore them as the system was slow to catch up. Another demand came in and I called at Huddersfield branch to sort it. Staff there were very helpful and called all the right people but there was an anomaly of some sort. I showed the Halifax lady my photocopy and she noticed ...
Shytalker 08.08.2008
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Ciao members have rated this review on average: very helpful Review of Halifax
Advantages: That you get all the benefits as well as still earning 6% interest Disadvantages: The monthly fee, though not extortionate compared to similar accounts elsewhere.
There is an account available through the Halifax now which is available to new AND existing current account customer's which comes with a bucket load of extras AND an extremely competitive interest rate of 6%!! Yes there is a monthly fee of £10, however the benefits one can receive amount to approximately £800 a year. Worldwide Annual Multi Trip Travel Insurance for the whole family, RAC Breakdown cover, Mobile Phone Insurance, Home Emergency Cover to name but a few of the brilliant benefits available, as well as discounts on Halifax home and car insurance, extra interest on your savings and bonus payments when taking out a Halifax loan or mortgage also available. As an existing current account customer I was pleased to find that I could upgrade very easily to this account with no changing or account details. ...
PINKLADYRLE 08.08.2007
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Ciao members have rated this review on average: somewhat helpful Review of Halifax Accounts
Advantages: eliminates the idiot landlords Disadvantages: evicts the innocent tennants with nowhere to go - and they dont care either
my previous landlord had a halifaxmortgage - but they obviously didnt ask the right questions and it was easy to lie to them as he did not get a buy-to-rent mortgage and i ended up getting turfed out only 8 weeks later - and it had taken 5 of those weeks to try to find out what had happened and find me a new home so i didnt become homeless.
they reposessed the property in the end.
he didnt pay the mortgage for 6 months and there were no other warnings sent other than debt collectors knocking on my door when i was at work - it was very frightening. i had the locks changed and everything, and didnt sleep for weeks thinking people would come in and take my stuff - they obviously thought he was living there - to which he still claimed he did in order to buy the property in the first place.
they are easily deceived, but quick to ...
cj_1986 11.11.2008
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Ciao members have rated this review on average: helpful Review of Halifax Loans