Why on earth do they make changing accounts so difficult? I have a normal monthly saver plan, and I wanted to change it to the web saver. I did so, and went through the business, but I cannot log on at their website now, and I have no idea where my money is. Some of my wages are still going into my old account, and although I have made enquiries I still dont know where it is.
HOW CAN YOU LET THIS CONFUSION HAPPEN, Halifax? You need to integrate all your services and become more of a streamlined Bank. Otherwise you risk making all your customers as confused as I am, and I'm not stupid either. Oh no.
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Advantages: Plenty of articles, has some messageboards, excellant quotes facilities Disadvantages: They've just ditched their Shares portfolio service, which was light years better than any similar service on the 'net