Quote-start

Halifax...ONLINE

Quote-end

3 Oct 9th, 2001 

17 Ciao members have rated this review on average: helpful

Advantages:
Good customer service

Disadvantages:
Slow !

Recommendable No:

Detailed rating:

Efficiency of service

Competitiveness of charges/rates

Online - Content/organization of site

Online - Reliability/speed of site

Online - Ease of applying for products

Online - Investment tracking

annalouise

annalouise

About me:

Member since:30.04.2001

Reviews:62

Members who trust:6

Being the lazy person I am, I thought I'd open up a bank account over the net. How exciting! So I pottered along to the Halifax online page, answered a few question (lots of security so you feel OK about it all) and hey presto!! - You have a bank account.

But...OH NO!

You then have to wait for them to send you stuff through the post to confirm your identity and then you have to send back proof of ID. But not just one proof...FOUR. Unless of course you did what I did and go into a branch, use 2 IDs and get it sorted there. I'm sure it would have been far simpler and quicker if I had just gone in there in the first place. Oh well, it was an experience. But an experience I wouldn't really recommend.

As for the bank itself, when I visited them, they were pleasant and helpful and gave me all the leaflets that shoud have been sent through with my letter but weren't.

As I'm sure you are aware, Halifax claim to have the best interest rate out of most high street banks. Bonus.

As for the online bit...well, I'm still waiting for another code to be sent through the post before I can start using it. What a palava.Lets hope when it's finally up and running its good!! 

How helpful would this review be to a person making a buying decision? Rating guidelines

exceptional

very helpful

helpful

somewhat helpful

not helpful

off topic

Comments about this review »

KtorCPZ 16.10.2001 19:23

I read your op to know if there were good %'s if it was too expensive to have an account ther, and to know something else about tranferring money, but you don't mention it at all, you could write the URL at least See you Salva

GeoffreyHawkins 09.10.2001 17:54

Very little detail about any of Halifax services so only a FH I'm afraid. Will rerate if you improve it, Geoff.

Broksababie 09.10.2001 17:48

I looked at thier page yesterday and nearly signed online, then decided to go and do it in person!, glad I did..lol, Ana xx



More reviews »

Halifax Online Banking - review by djfoulkes

Advantages: Quick, high interest
Disadvantages: ?

Halifax Online Banking - review by djfoulkes djfoulkes 29.09.2000 · Read review
Ciao members have rated this review on average: helpful
Review of Halifax Online Banking

Halifax Online Banking - review by Ariel

Advantages: Good service, and strong products
Disadvantages: Charges for using other ATM's in LINK network

Halifax Online Banking - review by Ariel Ariel 28.07.2000 · Read review
Ciao members have rated this review on average: helpful
Review of Halifax Online Banking

Halifax Online Banking - review by Victoria

Advantages: on line
Disadvantages: not yet up to speed

Halifax Online Banking - review by Victoria Victoria 11.09.2000 · Read review
Ciao members have rated this review on average: helpful
Review of Halifax Online Banking

Halifax Online Banking - review by clur55

Advantages: simple, trustworthy
Disadvantages: gets gremlins sometimes!

Halifax Online Banking - review by clur55 clur55 25.06.2001 · Read review
Ciao members have rated this review on average: helpful
Review of Halifax Online Banking

Halifax Online Banking - review by pabdesign

Advantages: Best product range I've seen
Disadvantages: Can they keep it up?

Halifax Online Banking - review by pabdesign pabdesign 17.07.2000 · Read review
Ciao members have rated this review on average: helpful
Review of Halifax Online Banking



Are you the manufacturer / provider of Halifax Online Banking? Click here