Advantages Good interest rates
Disadvantages You are left to enquire where the money has gone
I opened a monthly saver £500 per month for 12 months, at its anniversary this acount would automatically close and procedes be transferred to a "nominated account". Rather helpfully Halifax opened an additional acount and declared it to be my "nominated acount". So this acount sits there empty for 11 months - then they closed it - no money in it you see. An email telling me about it? - no way. So my monthly saver completes, automatically closes and the money goes where? I'd love to know but they don't seem to know either. Brilliant, systematic, automatic and wrong.And after transferring the money who knows where do they email and tell you. Again no way.
Mind you they do seem to be able to ring offering all their other banking services, on a weekly basis.
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|Efficiency of service|
|Competitiveness of charges/rates|
|Promptness of service||Very Poor|
|Online - Content/organization of site||Very Poor|
|Online - Reliability/speed of site||Very Poor|
|Online - Ease of applying for products||Very Poor|
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