Although Halifax has been in existence for many years, specialising in Mortgages, like other banks they have never excelled in Pensions.
Now that Halifax and the remains of Equitable Life have joined forces, is this a policy to consider?
Halifax has proven its commitment to customers in ... Read review
Although Halifax has been in existence for many years, specialising in Mortgages, like other banks they have never excelled in Pensions.
Now that Halifax and the remains of Equitable Life have joined forces, is this a policy to consider?
Halifax has proven its commitment to customers in the past, although concentrating on the majority and disregarding the minority. The recent merger with Bank Of Scotland is another sensible ... ...This increase in customer base should result in lower charges in the longterm as well as longterm growth from the Halifax own investment experience.
Only time will tell, but the majority of former Equitable Life policy holders are optimistic with the future of policies provided by Halifax. ... more
Although Halifax has been in existence for many years, specialising in Mortgages, like other banks they have never excelled in Pensions.
Now that Halifax and the remains of Equitable Life have joined forces, is this a policy to consider? Halifax has proven its commitment to customers in the past, although concentrating on the majority and disregarding the minority. The recent merger with Bank Of Scotland is another sensible business decision, bringing the BoS experience of business accounts, previously very low with Halifax.
Equitable Life has brought a captive market of new customers, severly let down by the previous management and also allows the new BoS customers to be catered for.
This increase in customer base should result in lower charges in the longterm as well as longterm growth from the Halifax own investment experience.
Only time will tell, but the majority of former Equitable Life policy holders are optimistic with the future of policies provided by Halifax.
Advantages: None Disadvantages: They do not stick to their word
I used to have a Halifax Credit card. Having had a number of accounts with them for thirty years I thought their credit card would be OK.
When I took the card out I was told that there was no annual charge and that there never would be. Guess what? Yes, after a few years they brought an annual fee in.
I was annoyed about this and wrote to the company to complain. I was more or less told to go away, they could do what they wanted.
After thinking about it I cancelled that card although I decided to continue with my other accounts because they'd never done anything else wrong.
Then I was contacted by the FSA about a private pension I took out through the Halifax in the 1970's. Seems I had been given the wrong advice. After a full investigation I was granted around £15,000 compensation.
Recently I was in a Halifax branch again ...
Advantages: not sure of any yet Disadvantages: too much info and admin in one place
I once had an account with the Bank of Scotland, (very pleased with them) a pension with the Equitable life, a credit card with Bank One, NOW it seems that I belong to the Halifax, whether I like it or not. The old saying about not keeping all your eggs in one basket does not seem to count anymore. Is anyone else concerned.
Lloyds Bank took over the C&G and the TSB and made lots of money out of their customers but service took a dive.
HSBC and Barclays are all making loads of money from customers but customer service is not improving. Bigger is not always better!
Staff are under pressure to peform against the clock to make a bonus but the customers do not get service. Where can you go? ...
Frankly 09.05.2001
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Ciao members have rated this review on average: somewhat helpful Review of Halifax
Advantages: Extremely good interest rates payable monthly. Excellent on-line banking facilities, Easy to understand monthly statements Disadvantages: They don't seem to have got their administration act together
explained to me that it could take up to eight weeks before the transfer was complete but they suggested and arranged a £600 interest free overdraft to tide me over during the transfer period. Within a week I had received a cheque card (I didn't want a credit card) and cheque book. So far so good. I sat back and waited.
FIRST HICCUP
Eight weeks later I rang Halifax to ask why my account with HSBC was still operating as normal - all of my direct debits were going out of it, and my pension etc. was still being credited to it. What had happened to their eight week transfer period? Meanwhile the substantial amount I had deposited into my new Halifax account was starting to dwindle since I had been drawing on it for all my day to day living. The minute I received my cheque card and cheque book from Halifax I never drew on my old ...
maggs1939 04.06.2001
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Ciao members have rated this review on average: very helpful Review of Halifax
