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32 Reviews

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Who Charges You XTRA?" I've held an account with Halifax for about 10 years . Yet am now being charged £20 for being just £2.65 overdrawn for 20 days . Being a dormant account unused for several... more

User Reviews

for Halifax Accounts

Rating Summary based on 32 reviews

  • 5 Stars
    13
  • 4 Stars
    10
  • 3 Stars
    2
  • 2 Stars
    1
  • 1 Star
    6

Detailed rating

  • Competitiveness of charges/rates
  • Efficiency of service
  • Online - Content/organization of site
  • Online - Ease of applying for products
  • Online - Investment tracking
  • 3.8
  • 3.8
  • 4.2
  • 3.5
  • 2.3
  • 52 of 52 Ciao users found the following review helpful
    Picture of jo-1976

    Level 7 jo-1976

    Member since 02/07/2009

    Reviews written: 296

    User recommends the product

    Advantages Advantages Market leading financial products, good online banking

    Disadvantages Disadvantages Poor customer service in branch, over selling of products

    I am, in banking terms, a relatively new customer of Halifax bank having had a current account with them for two years now. I've heard the saying that people are more likely to get divorced than change their bank accounts and I do think there's a certain amount of truth in that, as most of us are guilty of apathy when it comes to our personal finance. It just so happened that Halifax were offering a bribe, I mean 'new customer incentive', of £100 at the time I was looking for a joint current account after getting married and a new fiscal relationship was born! I actually opened what was then a ... more
  • 48 of 48 Ciao users found the following review helpful
    Picture of JoMerrington

    JoMerrington

    User recommends the product

    Advantages Advantages Great service

    Disadvantages Disadvantages hard sell!

    I've been a memeber of the Halifax since I was born and my parents opened a savings account for me, that's 22 years now! In this time I have had a number of different accounts with them. For the purpose of this opinion I will concentrate on my current account. Well, my current account was first opened when I was about 17 and gave me that little bit more flexibility with a cashcard and cheque book (previously I'd had to use a pass book and queue at the counter when I wanted anything). On turning 18 I was offered a switch card which also acted as a £100 cheque guarantee card...even my parents ... more
  • 27 of 27 Ciao users found the following review helpful
    Picture of 1234

    1234

    User recommends the product

    Advantages Advantages investment tax-free

    Disadvantages Disadvantages limitations

    ISA is an Individual Savings Account. You could ask:” So every account is individual anyway, what is so special that people keep talking about it?” Well, it is tax-free, and if you’re resident in UK and your age is 18 or above you are allowed to have one. There are three different kinds of ISAs that you can pick and choose, equities, cash, or insurance. The advantage in have an ISA is that you get all the interest tax free, which normally you wouldn’t. Now let’s clarify, I said previously that there are three different kinds of ISAs, that’s correct, but they ... more
  • 21 of 21 Ciao users found the following review helpful
    Picture of DavidWilcox

    DavidWilcox

    User recommends the product

    Advantages Advantages Online Account Opening

    Disadvantages Disadvantages Still have to go to a branch to activate

    My partner and I have had difficulty in the past with credit which thankfully behind us but as anyone in that situation knows, your credit history is damaged. All too often banks, loan companies and other credit lenders are too quick to judge a person by their credit file. My partner had been a member of a well known Building Society for nearly twenty years and never had a problem with getting an overdraft. Then unfortunately we hit some financial difficulties which impaired our credit file. This happened nearly four years ago and we are both now very financially secure. We applied to our bank ... more
  • 3 of 3 Ciao users found the following review helpful
    Picture of Rosebudwithredroses

    Rosebudwithredroses

    Advantages Advantages has generally good opening hours, UK call centres

    Disadvantages Disadvantages Not the best at sorting out complaints

    have been a customer of Halifax for 7 years as my main current account, although I have had various savings accounts over the years with them. My current account was previously with Woolwich, which had been brought out by Barclays, and as I had already got a current account at Barclays, I did not want two, so I thought I'd try the Halifax. When I opened the account, I found this to be a simple procedure; I was also offered a credit card at the time with a nine month interest period. Within a week, I had the debit card and pin number, and less than a week after that I had my cheque book. I had ... more

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