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Quote-start

So much more than a phone

Quote-end

5 Feb 16th, 2004 

12 Ciao members have rated this review on average: very helpful

Advantages:
convenient, expandable, wonderful device

Disadvantages:
high charges for data transfer, some niggles with the software occasionally

Recommendable Yes:

Detailed rating:

Look & Feel

Durability & Robustness

Battery standby time

Value for money

Range of features

hawkida

hawkida

About me:

Thirty, bored when not busy, I've found a lot of things to keep me busy.

Member since:09.08.2000

Reviews:42

Members who trust:4

Last week I found a good deal on a Handspring Treo 600 and I had to have it. I haven't been disappointed, it's brilliant. The deal I got meant I get the phone for free although I have to go onto a high tarrif (£45p/m) for four months to achieve this.

I'd hesitate to claim that smartphones are necessarily the way of the future - not everybody wants a computer in their pocket. I've often heard people reeling off the features of their new mobile to be met with blank glances, a short silence and the response "But it does make and receive calls, yeah?"

If that's all you want out of a phone, that's fine but some of us would like a lot more. The Treo delivers. Around a year ago I upgraded my basic phone to an SPV, extending my Orange contract and while it was a natty little device it wasn't without its flaws. The camera, for example, is becoming a very common feature of mobiles and with the SPV it wasn't built in but snapped on, removing the convenience. You could browse the web, but on a tiny little screen that took a long time to download data and needed to be scrolled around to be useable. The treo has neither of these problems - the camera is built in and discreet, easily accessible and no problem to start up and take a snap quickly. The web browsing is cleverly done, too - the built in browser (Blazer) automatically reformats pages to fit the screen although it gives users the option of altering this. It's extremely fast as well.

Another wonderful feature of this phone is the keyboard. It's a full, although tiny, qwerty keypad. No need for predictive text as all the letters are there for you. The punctuation is accessed by hitting an "alt" type key before a standard letter apart from the full stop which has its own key. The same method is used for getting to the numbers, while the shift key works in the same way for putting capitals on screen. Both of these can be double clicked to lock the keypad into number or capitals mode. It's a little small, but that's more than worth it to keep down the size of the gadget and it's not difficult to use.

And those are just the features that impressed me when compared to the SPV. There's so much more available in this solid little gadget. Here's a run down:

Calendar and organiser: This is a fairly standard phone feature these days but the Palm based version has some great features. It's easy to put in repeating appointments like club meetings, even if the repeat you want is "this happens on the last Monday of the month". You can view the calendar in a number of different modes and get a good overview of what's happening when and all the data can by synchronised with your PC using popular software like Outlook Express or the supplied Palm desktop.

Built in email and internet: I already mentioned the excellent browser, but the supplied email software is very good, too. It's incredibly fast and lets you carry your inbox around with you. The internet capability is supplied via GPRS which means that if you want you can have it "always on" but you only pay for the data that goes back and forth, rather than the time you're online. If you wanted to install an instant messaging programme, for example, the data going back and forth would be negligible even though you could be online for hours. While some other mobiles let you send email, it's much easier to do with the Treo because of the full keyboard and it's possible to send and receive attachments as well. Mobile blogging is a cinch, even with photos!

Applications: As well as the standard basics that are built in you can add hundreds of extra programs to a Treo. Sites such as PalmGear offer lots of downloads of games, utilities, business tools and ebooks. Some are free, many cost a modest sum and others are really quite expensive, but without adding anything you already have at your fingertips a fab little shoot-em-up game, software that lets you read Word and Excel files, a solitaire style game, a calculator, a money manager, a to-do list, a world clock, and the basic organisation tools. Among the things I've added are these:
- AvantGo which lets me download content from websites to view offline (such as The Guardian)
- Metro which maps the London underground and gets you from one station to another by the fastest route
- PocketTunes to let me play MP3s
- Palmreader to read ebooks

All of this software was free, PocketTunes being offered as an incentive to register and the rest easily obtained on the web.

The disk space on the Treo is a generous 24meg useable, but you can also expand it as there is a slot for an SD or MMC type card for storing more data. In fact it's required to play MP3s from PocketTunes.

The ring tones on the treo are a reasonable assortment, but as they are simply midi files they are infinitely expandable. I downloaded the ER them to use as my main ringtone.

SMS and MMS are really easy on this phone. Typing is simple and you can see the message you're replying to at the same time. In fact, lots of messages from the same person can be seen all at once so you can scroll back and see the full history of your conversation over a number of texts all in one file.

Phonecalls. Well, it's a phone so it does these. It's perfectly good at it too - the sound is clear, and although the phone isn't the smallest you don't feel like an idiot with a computer jammed against your head. You even get the option of setting the screen not to take input while you're on a call so you can't accidentally end the call or open software with your cheek. On the other hand, you can use the computer side if you want to, so you could switch to speakerphone and take down a number on the machine as your caller gives it to you. Fantastic integration, there. Not only does the device do phonecalls in the UK, it's has worldwide capability so as long as you have roaming activated by Orange you can take it and use it almost anywhere. You can even turn off the phone side of the machine independently of the rest so you can use it on a plane or just not receive calls while you get on with some other task within the Treo.

It's a sturdy little piece of kit. It feels nice and solid and has stood up to being dropped a couple of times without any noticable effect. The volume control is easy to reach and the navigation "five way" button (similar to that on the SPV, actually) is simple to use, as are the basic buttons that bring up certain software. To stop your pocket dialling out or taking photographs the machine deactivates itself after a certain time without input - you can set this yourself to between 30 seconds and 3 minutes. Personally I sometimes would like it to be a bit longer but I'll not complain because it also saves battery life.

You don't have to fiddle with settings to switch it to silent mode, either - just flip a handy switch on the top into the correct position and the phone immediately goes to vibrate mode and the rest of the palm tools work silently.

Along with the phone you get a CD with the software for syncronising (and links trying to tempt you to buy add-ons), a basic case to protect the screen and keep off dust, a lead to connect the Treo to your USB port (if you don't have USB on your computer you can buy a serial port lead to replace this) and a charging lead with a changeable plug so you can use it abroad. Some bemoan the lack of a cradle, but I think that a lead is much more practical if you want to travel with the device. Oh, and a big chunky manual arrives too, but for the most part the functions are so intuitive you won't need it. It's handy for finding the things you didn't spot, though.

Bad points:
- With a gadget trying to do this much the occasional crash is inevitable. I have suffered it required a hard reset - this means that you lose all the data in the phone and it resets back to how it arrived from Orange. It's not a disaster if you've recently syncronised with your computer as you can always get the data back again, and Orange let you upload your contacts details and To Do lists (and more) so you can restore it all online if you aren't going to be near your computer for a while. It is rare, though, and primarliy caused by shoddily coded freeware being loaded onto the device.
- It's not easy to put a midi file on the device as the basic sync software doesn't recognise the format even though the phone will know what to do with them once they're on there. You have the option of putting them on your expansion card using some Treo independant way, beaming them to your Treo or downloading them from the net using the Treo itself. This really shouldn't have been overlooked - installation should be simple.
- It's not the world's smallest gadget. It's at least 1.5 times the width of a normal phone, although no thicker. But then there's a whole keyboard and a decent sized screen on it so it's hard to fault that seriously. Especially when I have abandoned another large Palm device and a phone in favour of this, thus actually saving me pocket space.
- Headset: There's space for plugging in a hands free kit or a pair of headphones. Sadly it's not a standard 3.5mm jack, but the smaller one common to hands free headsets. This means that you can listen to your nice stereo MP3 files in mono or you have to shell out a bit of extra cash for a converter jack.
- Personally I don't think it's a bad point but many do: the battery on the Treo is built in so you can't switch it over if you use up its life. On the other hand it lasts ages after a charge - a day of solid use, playing with all the features for about 12 hours (though not making calls) used up only about 25% of the battery after a charge and reports claim that it can sit around on standby for ten days without dying. If you're really bothered you can buy an expansion batter that clips onto the outside, but personally I think it makes the unit too bulky.
- Common complaints say that the screen is too low a resolution and the camera isn't much good. I do agree on the screen - fitting more into the space would have been nice, though presumably would have cost more. The camera is adequate for moblogging needs, though I'd certainly never replace my main camera with it.
- Some say the keyboard is TOO small. I'm happy with it. If this is a real problem for you, you can always purchase a fold out portable add-on that gives you a full sized keyboard - although it's hardly pocket sized and convenient once you've got it in action.

The Treo is only currently available in the UK under an Orange contract, and the contracts vary. You can, however, buy the unit separately and use a different provider but the features Orange offers, such as the online back up seem to make it a worthwhile choice. One big bugbear, though, is the cost of data transfer - theoretically you can stream radio stations via the internet to this phone, but it would cost an absolute fortune to do this since the data starts at £2 a megabyte. It's the big flaw in the whole plan as it's so easy to get online on the road and send photos by email that it's a pity to have the high costs quash the enthusiasm.

Still, the device isn't at fault here, the device is something of a materpiece of engineering. I thoroughly recommend it to anyone who wants to combine their PDA and phone - especially those who already know they can be comfortable on a PalmOs device. My SPV is shortly destined for Ebay.

If there is anything I haven't covered feel free to ask in the comments and I may update this piece with more info.


 

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Comments about this review »

MarkThierry 15.03.2004 18:27

I use graffiti text on my Sony Clie (not the best ever buy, but a gift) and really don't feel the need for a keyboard. How receptive is the screen for graffiti? I also use my Clie with a cover as a wallet, could you see this being used that way?

Worrals 17.02.2004 16:20

Hmm, very nice. All the gadgets you could want in one machine!

Kukana 17.02.2004 14:02

My husband has something that's a bit like this - but since I haven't even figured out how to use a simple mobile that does nothing other than make calls, I certainly won't be getting one of these!! Sue

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