It may be cheap but you will pay the price
0 of 4 Ciao Users found the following review helpful
()
Advantages None
Disadvantages Too many to list
Do not be taken in by the "cheaper" charges. The site has been down for over 10 days with interim sporadic access. On the off chance your telephone call gets answered suggestions such as "switch your computer off and reboot", indeed "switch your router off and reboot" are mentioned.
HL's failure has cost me money trading within my SIPP and Private fund. Hence I am switching everything away from them.
Generally the service is poor - emails are not responded to (X4), Stock Prices are generally more expensive (hence lower trading charges).
Beware please and don't get fooled. Time to transfer and set up funds is slow. Why do they hold onto my Pension Contributions for over 6 days before crediting my SIPP Account?
Attention, this is the first review from this author
Instead of giving a negative rating, consider:
Help this member by giving your advice
Report fraud (for example plagiarism) or other issue with the review to the Ciao support team
Add your comment
Page 1 of 1
| 1 - 4 out of 4 comments
Soho_Black 11/02/2012 10:21
TheHairyGodmother 29/11/2010 13:47
Sorry but this review is lacking in information and opinion. Please let me know if you update /add anything and I will re-rate.
sandemp 10/01/2010 13:54
flyingllamas 10/01/2010 13:35
Page 1 of 1
| 1 - 4 out of 4 comments
Detailed Rating
| Service accessibility | |
|---|---|
| Competitiveness of charges | |
| Coverage of national/international markets | |
| Staff courtesy/helpfulness | Very Poor |
| Quality of advice | Very Poor |
| Online - Content/organization of site | Poor |
| Online - Reliability/speed of site | Very Poor |
more
Author's newest reviews
|
10/01/2010
It may be cheap but you... |
|---|