Holiday Inn Express & Suites, Kailua-Kona

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Holiday Inn Express & Suites, Kailua-Kona

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Review of "Holiday Inn Express & Suites, Kailua-Kona"

published 07/09/2017 | catsholiday
Member since : 03/03/2003
Reviews : 1945
Members who trust : 410
About me :
We were travelling but now back so normal service resumed.Thank you anyone who is kind enough to read then rate my reviews, especially those Es.
Pro Clean, comfortable, convenient good sized rooms and great bed
Cons $10 for parking
Value for Money
Quality of Rooms
Standard of Service
Quality of Food & Drink

"Holiday Inn Express & Suites suited us in Kailua -Kona"

Outside the Holiday Inn Express & Suites, Kailua-Kona

Outside the Holiday Inn Express & Suites, Kailua-Kona

Holiday Inn Express & Suites, Kailua-Kona

75-146 Sarona Rd,
HI 96740

On a recent rip to the USA we visited Hawaii. We chose to visit visit two islands, Maui and Hawaii ( Big Island) and spent a few days in each. On Maui we stayed at the Kanapaali Beach club near Lahaina and on Hawaii we stayed near Volcano for a couple of nights as we wanted to visit Volcano National Park but in order to catch our early morning flight back to San Jose via Maui we had to book a hotel in Kailua Kona and this hotel seemed pretty central whilst also being an easy to drive to the airport the next morning.

~*#~*~#~*~#~*~BOOKING THE HOTEL ~*#~*~#~*~#~*~

We are loyalty club members so we do tend to choose this chain if we can when doing last minute bookings at a hotel. We know we can rely on the standard and the breakfast is usually included so we don't need to go looking for something to eat on our way.

I notice on Holiday Inn website that this costs around $155 to $200 for the room for two people including breakfasts but we paid in US$ on our credit card and can't remember what we paid at the time. It depends on the time of year and the size of room and if there is anything exciting happening locally as to the price.

You can book through or or directly through their site which is the only way apart from showing up at the hotel that you can earn loyalty points from the hotel chain. If you check on tripadvisor they now show the different prices being offered for your chosen dates.

Check in is 3 pm and check out 12 noon but we have sometimes arrived earlier than check in at Holiday Inn hotels and they have let us check in. We didn't arrive until quite late here as we did a bit of a driving tour on our way from Volcano and stopped at several places en route.

~*#~*~#~*~#~*~ CONVENIENCE OF THE HOTEL~*#~*~#~*~#~*~

As I mentioned we chose this hotel as it was not far from the airport, around 14 km and an easy drive.

We also wanted a hotel near to places to eat so we could walk there and also wanted free parking but we ended up having to pay $10 U a night for that, wifi and breakfast included and it ticked most boxes.

The hotel is located in Historic Kailua Village, near the Honokohau Marina and the Pacific Ocean, Kailua-Kona Wharf, Hulihee Palace which is now museum and Keauhou Shopping Center and a number of places to eat nearby as well. We ended up walking to the Kona Brewing Company for our evening meal as my husband does enjoy checking out the local brews.

Before the meal we did walk down to the marina and into the shopping centre and all around the local area and sat by the maria to people watch.

~*#~*~#~*~#~*~ FIRST IMPRESSIONS ~*#~*~#~*~#~*~

There was plenty of parking and it was easy to find the hotel so two boxes ticked. The place we had stayed in at Volcano was damp and a bit poky so it was nice to see this was a lovely new hotel with a light and welcoming reception area . I was welcomed as an IHG member and the receptionist explained where all facilities were, where we would get breakfast and then where our room was. I then went out to help my husband bring all our things in from the car.

The reception area was quite large and lovely and light with a few places that ad comfortable chairs to sit and have a chat. The breakfast area was part f the larger area but kind of separated with a decorative wall with wrought iron 'windows' so the light wasn't blocked at all.

There was an area with a couple of computers and the breakfast area ad a number of chairs and tables as well as a typical IHG breakfast bar which had coffee and ho drinks most of the time if you wanted to hep yourself.

The lift to the upstairs rooms was around a corner . There are only three floors and the ground floor is level 1 in the USA so the hotel didn't stand up high above the more historic buildings around it.

~*#~*~#~*~#~*~ OUR ROOM ~*#~*~#~*~#~*~

WE booked just a king sized bed but you could have a room with two queen beds or a suite which would suit a family as it has a sofa bed as well.

After our tiny, rather damp previous accommodation at Hale Ohia Cottages it was lovely to have a large room with king sized bed and a bathroom that was fresh and modern and a shower over a bath rather than the tiny shower in the rather chilly bathroom at our previous place. Volcano is known for its damp climate so not entirely the fault of the accommodation but it was nice to be in the sun again and to have a nice clean bath to soak in.

The room was a pretty standard Holiday Inn Express room like many we have stayed in while in the USA. They tend to be a bit smaller here in the UK. The room had the large king sized bed and great big soft pillows. A large flat screen TV above the desk area which also had some drawers and a fridge. There was a wardrobe with a ironing board and iron and a coded safe for our use but we didn't unpack as we were only there for a night. We did have to do a re- pack ready for another flight so we did unpack but straight back into the bags rather than using the wardrobe and drawers.

There was an efficient air conditioning units, microwave and mini fridge and I liked the fact that the windows could open as I hate being trapped in hotel rooms and sometimes like fresh air rather than air conditioning.

I liked the artwork in the room, they were modern art prints and not of anything particular but suited the modern hotel.

There was a coffee maker but we always take our travel kettle as tea made in a coffee maker tastes awful and American hotels only ever have coffee makers.

The bathroom was fresh and modern and really clean. The shelves on one side held towels rolled up more than we would need for a night but nice to have a good supply of fluffy white towels that were dry and soft.

Toiletries were provided, shampoo, conditioner and body lotion as well as soap but nothing exciting, the usual IHG products. I couldn't wait to have a soak in the bath and then wash my hair as there was a hair dryer and my hair had decided to take on the frizz effect from being in the damp atmosphere at Volcano .

Wifi was free and worked fine so I could check us in for our flight the next morning with no problem and had a hour or so on the internet catching up before we went out to explore and then to eat.

~*#~*~#~*~#~*~ BREAKFAST ~*#~*~#~*~#~*~

This was quite a good selection of both hot and cold items and included scrambled eggs, omelets, sausage, bacon, biscuits and gravy, warm cinnamon rolls, fruits, cereals, juices, low-fat yogurt, muffins, toast, hard boiled eggs and coffee tea or hot chocolate and fresh fruit.

We had to leave for the airport quite early but did manage to grab a few bits to eat before we left and I took a couple of pieces of fruit and muffins to have with a coffee at the airport when we hd checked in and waiting for the flight.

~*#~*~#~*~#~*~ DISABILITY ACCESSIBLE ~*#~*~#~*~#~*~

The hotel caters well for people with mobility issues with most areas accessible and some rooms with special features such as rails and seats in baths and showers as well.

The hotel offers ramp access to various parts of the hotel, closed aption TVs, telephone with TDD,
visual alarm/alert in guest rooms and public areas and disabled access to the pool as well.

No pets but service animals are allowed.

~*#~*~#~*~#~*~ OTHER FACILITIES ~*#~*~#~*~#~*~

The entire hotel is no smoking and there are three floors and 75 rooms. Of these 62 are suites, 4 are Accessible rooms and there are connecting rooms available if you need them.

For families it is handy to know that children aged 19 and under stay for free when sharing their parents’ room and up to four kids ages 12 and under eat free any time of the day in any Holiday Inn® on-site restaurant.

There were a couple of computers in the large reception area as well as book shelf with some books you could exchange. There were also meeting rooms, a business center with a
printer, copier and scanner should you need those.

A small fitness centre which was open from 5.30 am till 11 pm which had limited equipment such as bikes, treadmills and weights etc when I peeked in.

An ice machine dispensed ice if you wanted it. Americans love their ice so most hotels have these.

The coin operated guest laundry facilities were open from 9:00 AM - 9:00 PM. These are really handy when you are on driving tours like we do and although we didn't use this one we have used them before a different hotels as they have washing machine and dryers.

Outside there was a decent sized pool and a nice whirl pool or spa pool. These were open from: 8:00 AM - 10:00 PM .

~*#~*~#~*~#~*~ RECOMMENDED? ~*#~*~#~*~#~*~

Yes I would say that this was pretty good value for money and in a very convenient location to explore Kona and all it has to offer. You can explore a far bit by walking but for some sights you will need to drive. I would say hiring car is essential on Hawaii if you want to to see around the island and we picked ours up at the airport and returned it when we left. In the four days we were on the island we drove all around it as we headed to Volcano up on side and returned to Kona down the other side of the island.

This is a fresh modern, comfortable hotel but doesn't have a lot of character. Our previous hotel had bags of character but was not quite as comfortable so you take your pick. Hotels in Kona were quite expensive and this was far from being the most expensive but also not the cheapest either.

Thanks for reading
7th September 2017

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Comments on this review

  • MsTricia published 10/09/2017
    excellent review x
  • euphie published 10/09/2017
    e :o)
  • ravingreviewer published 09/09/2017
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Product Information : Holiday Inn Express & Suites, Kailua-Kona

Manufacturer's product description

Product Details

Continent: North America

Type: Hotel

City: Kailua-Kona

Address: 75-146 Sarona Rd, Kailua-Kona, HI 96740

Country: United States of America

Rooms: 75


Listed on Ciao since: 06/01/2017