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Home > Entertainment > TV > TV Service Providers > Home Choice
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4 Reviews

Community Quote

Thinking of Tiscali TV? in one word DON'T!!! I have the full package from Tiscali - TV, internet and Telephone although the actually products are pretty good the customer service is appalling... more

User Reviews

for Home Choice

Rating Summary based on 4 reviews

  • 5 Stars
    		0
  • 4 Stars
    		1
  • 3 Stars
    		0
  • 2 Stars
    		0
  • 1 Star
    		3

Detailed rating

  • Quality of service
  • Range of channels
  • Range of packages
  		• 2.0
  		• 2.8
  		• 3.5
  • 8 of 8 Ciao users found the following review helpful
    Picture of dinski

    dinski

    1 Star Home entertainment for masochists 05/08/2007
    User doesn't recommend the product

    Advantages Advantages TV, internet and landline packages all in one

    Disadvantages Disadvantages Poor customer service, poor value for money, constantly malfunctions

    We have had Homechoice now for almost 1 year. The minimum contract you can take is 12 months before you can decide to cancel, so think VERY CAREFULLY before signing up to Homechoice and please read as many reviews of their service as possible to make an informed decision. Firstly, Homechoice has recently been taken over by Tiscali. This hasn't made any difference to the day-to-day service and ironically the day the switchover took place, our television service died for one week. So, a little about Homechoice. They are one of the many companies offering packages to include a landline service ... more
  • 6 of 6 Ciao users found the following review helpful
    Picture of Gina_299

    Gina_299

    1 Star Thinking of Tiscali TV ? DON'T!!! 17/03/2008
    User doesn't recommend the product

    Advantages Advantages Erm..... you can watch LOST! Internet is good though

    Disadvantages Disadvantages Customer services is extremely frustrating, have to wait a lifetime to get a set top box!

    Thinking of Tiscali TV? in one word DON'T!!! I have the full package from Tiscali - TV, internet and Telephone although the actually products are pretty good the customer service is appalling! In fact they are frustratingly awful and simply not worth your time or money We moved to the full package in december as the price was so competitve and it seemed too good a deal to miss - we now wish we hadn't have bothered! It took until the beginning of Feb to actually get the box installed after we were let down twice and the last time they just didn't bother turning up! We phoned Customer services ... more
  • 5 of 6 Ciao users found the following review helpful
    Picture of SF

    SF

    4 Stars What a great idea 06/12/2000
    User recommends the product

    Advantages Advantages Watch what you want, when you want, rewind, fast forward, no adverts etc

    Disadvantages Disadvantages picture quality isn't up to usual digital standard

    As far as I am aware, Home Choice is a relatively new service, but being a bit of a TV-aholic, I've had it for about a fortnight now. Obviously once I've had it a bit longer, my opinion may change but for now I am more than happy with it! The picture quality is a little dull and the service doens't connect frist time occasionally but the content is brilliant. If you buy a film from the extensive selection (at around the same price as from a video store but without the inconvenience of having to return it!), you get a 24hour period in which you can watch the film as many times as you like ... more
  • 13 of 15 Ciao users found the following review helpful
    Picture of wgbadebo

    wgbadebo

    1 Star Homechoice broadband 03/03/2008
    User doesn't recommend the product

    Advantages Advantages You get it through a phone line

    Disadvantages Disadvantages Rubbish customer service...taken over by Tiscali

    Hi thinking of getting Homechoice (now Tiscali)....DON'T I have been with Homechoice since 2004 and all seemed well, when it did crash out came an engineer with a new box and away I went again. BUT..now tiscali have taken over they seem to have a don't care attitude and say they can not get the boxes and don't know when they can...waited 3 weeks and still nothing. Don't get this product it turns out to be rubbish it's that simple. The ironic thing was that the most helpful person I came across (after spending a fortune on lots of phone calls to technical services and customer services) was a ... more