Home Improvement/Furnishings

What a nightmare!

Advantages: Reasonable prices, lovely beds
Disadvantages: Very, very poor sales technique & customer service

...This review is mainly based on the Bensons Beds in Gloucester, which is a concession in Debenhams, Kings Square. For about the last five months I have had my eye on a gorgeous chocolate leather bed in Bensons Beds. Many times I have purposely headed ...

watkins11 16.02.2008 · Read full review
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Review of Bensons Bed Shop

Bensons Customer Service goes Belly Up

Advantages: Lovely beds
Disadvantages: Rude staff, terrible customer service

Although this review is primarily a moan at Benson’s Bed Shop, I have endeavoured to give a brief background of the shop and the products they sell. Unfortunately, I have already posted in the Buyer Beware section, so I have had to use this category for ...

Lizard_Lover 26.03.2003 · Read full review
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Review of Bensons Bed Shop

Thank Bensons for a good nights sleep!

Advantages: Great Product, Customer Services, Delivery
Disadvantages: Not experienced any.

After a horrendous episode with a well known bed company, it was a joy to find a high street furniture retailer who actually looked after the customer… After hunting round many furniture stores within Weston, looking for a new divan set, it was a pleas ...

Sierra_Fans 15.12.2006 · Read full review
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Review of Bensons Bed Shop

Beds.... Eventually

Advantages: good deals, good quality
Disadvantages: little contact from the delivery depot

I ordered a bed from Bensons in Horwich back in February of this year, when I initially placed the order I was living in Harrogate in staff accomodation, I had spoken to my temp manager and she was OK with me having my own bed and as my room was large eno ...

scuba_angel 03.05.2007 · Read full review
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Review of Bensons Bed Shop

Great if you like mould in your bed

Advantages: None
Disadvantages: Everything, especially mold / mould in the bed and truly hideous customer service!

...We bought a Relyon bed worth £1500 from Bensons in Hounslow. A year and 4 months after it had been delivered the mattress began to collapse on one side. On investigation it was very damp. Lifting the mattress we found mould riddled throughout the bed. ...

Kateybee123 16.05.2011 · Read full review
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Review of Bensons Bed Shop