Advantages: large range, helpful staff, interest free credit. Disadvantages: salespeople are a bit stalker ish until you make a purchase
We have never had to buy a sofa until this year, as we have previously had different ones passed to us from various relatives who were replacing their own suite. We have been desperate for a new one for ages, but were put off because our cat had a bad rea ...
cha97michelle 20.07.2011 ·Read full review
Ciao members have rated this review on average: very helpful
Review of Csl Sofas
Advantages: Good range displayed in store Disadvantages: Poor customer service, poor quality of the product, long (6 months + ) delivery time
...I generally don't have a problem with supplier of good. Most of them are pretty good dealing with any customer complaints but CSL is the worst I have seen. We ordered a sofa in store on 23rd Jan 2012 and was promised the delivery would be 13 weeks. The so ...
freelancer1971 17.06.2012 ·Read full review
Ciao members have rated this review on average: very helpful
Review of Csl Sofas
Advantages: no advantages to warranty Disadvantages: Always expect to pay for repairs.
...spent 2.4k on a suite from CSL in 2008, we thought we had bought well, the furniture looked well made in the showroom, on delivery we noticed that on one chair the edge of the chair front was lower than the other, we called out CSL to inspect it, "your ...
bigfoot12 14.12.2012 ·Read full review
Ciao members have rated this review on average: helpful
Review of Csl Sofas
Advantages: Very comfortable suite Disadvantages: no disadvantages
...After i visited a few other furniture stores in the gateshead area and was hounded by sales people i walked into CSL and the atmosphere was unbelievably different. A couple of the sales men greeted us they told us if we seen anything we were interested ...
MrsGordon 14.05.2012 ·Read full review
Ciao members have rated this review on average: somewhat helpful
Review of Csl Sofas
Advantages: Good sales people Disadvantages: Rubbish customer service once they have your money...
Watch out for this company- they will let you down. The customer experience was good in the shop but since subsequently parting with more than £2k the service has been rubbish. First they delivered a broken sofa. This has been broken, repaired and subs ...
tpuffett 28.02.2012 ·Read full review
Ciao members have rated this review on average: somewhat helpful
Review of Csl Sofas