Homebase DIY Kitchens

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Homebase DIY Kitchens

... Why Homebase = We moved into our house in January last year with the sole aim of improving and updating the property and moving on to the next project, hopefully making a profit along the way. The kitchen that was in the house when we bought it was O.K. but was about 15 years old ... Read review

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Reviews of Homebase DIY Kitchens »

1-5 of 6 reviews of Homebase DIY Kitchens

Base your Home around the kitchen

Advantages: customer service, quality of units, price offers
Disadvantages: need larger display area

...we live.

Homebase for me had always been the DIY place just up the road for all the decorating and household needs. I had had a quick look around the gallery upstairs where they display kitchens and bathrooms but never gave them a second thought as a serious kitchen supplier.

So it was with some surprise that the style of kitchen we had looked at in MFI was on display in Homebase. (MFI call it Riminni Maple, Homebase ...
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Now Homebase do account card, normally I will run a mile from these, but this one gives you the opportunity to put your purchase over £1000 on the pay nothing for 12 months scheme. Provided you pay the full amount off within the 12 months you pay no interest. So why not keep the money in the bank and earn interest on it for a year.
This card also gives you loyalty points as does the normal Homebase card, so there will be some useful ... more

getscenic 15.03.2007 (15.03.2007)
Ciao members have rated this review on average: very helpful
Review of Homebase DIY Kitchens

Value for Money

Quality

Ease of Assembly

Customer Service

Tidy and cheap...but worth your sanity?

Advantages: Cheap
Disadvantages: Instructions are poor. Job can be very frustrating

...For this we found Homebase had the best to offer, but if you prefer a traditional look there is much to choose from through MFI, WICKS, and many many smaller independents. We foolishly thought we needed to make a purchase in the January sales to get the best offer, as all offers ended in January, but alas this is simply an (effective!) marketing tool for mugs like me. Its a bit like the "chance in a lifetime" DFS sale...totally fiction. The prices ...
...So I eventually approached Homebase to arrange a home visit from their planning man (who promptly forgot and came a week later). This is something they're happy to do as you're about to spend a small fortune. We had an 8square metre kitchen which we arranged in a "U" shape. With only one new appliance (cooker/hob) the cost including the variety of trained specialists cost about £3500. Of this about £2500 was spent with Homebase, but this includes ...

Stevejames 27.04.2004 · Read full review
Ciao members have rated this review on average: very helpful
Review of Homebase DIY Kitchens

Avoid Framed Kitchens

Advantages: Interior Solutions are very helpful. To a point.
Disadvantages: Poor product design and manufacturing quality.

Recently Homebase have started selling framed kitchens. They have 2 a wood and a cream one. We bought cream. The issues I have so far (and I'm not yet finished dealing with them yet) found: Delivery: 1: Advertised in shop as 4-6 weeks. Advised by the sales person 4 weeks. Reality 7-8 (and bits still missing) 2: Delivery at a componet level rather than a unit. So you have not way of knowing if all these little boxes the blokes are throwing off ...
...several grand you've spent with them. You then have 7 days to check it is all there. Do this. There are 2 checks that must be completed. 1: The number and type of packages matches the delivery note. Yes this does mean checking each part number and counting each box. 2: Check that what they put on the manifest was enough to build the kitchen you ordered. The best way to do this is to get on and build. fast. very fast. Design of the frame kitchen ...

why.the.dots 12.03.2006 · Read full review
Ciao members have rated this review on average: very helpful
Review of Homebase DIY Kitchens

Worst Service imaginable.

Advantages: Kitchen was good Quality
Disadvantages: Homebase can't get their own house in order, so don't think they'll fix yours!

There was endless bickering within homebase staff about the layout of my kitchen. They put in all the cupboards that they liked, never once asking my opinion, the homebase planner chose my taps my oven hood and gas, as well as the worktops and the cupboards, and he added in wine racks for good measure. It was a 10% day, it was my first kitchen, and within budget so i wasn't that fussy, he rushed it through and i somehow signed up to a credit card ...
...Then one of the homebase kitchen staff noticed there were items missing from my order, so he order them free of charge, whoopee. However, the a day before the kitchen was due i was told the the washing machine was delayed. Never mind i thought, but then as the kitchen was being fitted there were three cupboards missing. Phoned them up and credit to them they dispatched them in a few days. However two of the three cupboards still didnt arrive. Can't ...

sarahjane121 22.03.2009 (20.03.2009) · Read full review
Ciao members have rated this review on average: helpful
Review of Homebase DIY Kitchens

appalling service and inadequate salesman

Advantages: looks okay but no better than any other
Disadvantages: too expensive, badly installed, wrong items installed

avoid homebase kitchens in belfast gallwally. my experience was that: the salesman was incompetent - he took no notice of my specific requests, despite me showing him and telling him exactly what my requirements were. apparently he put the wrong codes in his computer and now that the kitchen is fitted there is nothing i can do about it. the fitters were sloppy - items were installed poorly and quickly and not to the "showroom standard" that i ...
...to respond to letters of complaint customer services - phoned to ask about the nature of my complaints but have so far, three months later, done nothing about it i would advise anyone thinking of using this branch of homebase to fit their kitchen to avoid, avoid, avoid. ...

hamblettamaud 31.03.2009 · Read full review
Ciao members have rated this review on average: helpful
Review of Homebase DIY Kitchens

Framed Kitchen

Advantages: straight forward assembly
Disadvantages: speed of delivery of extras

...to purchasing the Framed Cream Homebase kitchen which I have just finished installing, although having purchased and installed one 6 years ago, which was still looking great when I sold the house last year, I would have been put off by the previous reviews on the framed kitchen. I have just installed 17 units with an Belfast sink island, don't try to replicate the one in their catalogue, it doesn't work as shown, but despite this I must say I am ...

SarnauDesign 08.01.2009 · Read full review
Ciao members have rated this review on average: somewhat helpful
Review of Homebase DIY Kitchens

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