Hoover DM4523

I have been struggling with this animal for months. It seemed great in the shop, but the filter clogs each time I use it and it dosen't pick up well on any surface. The upright lock on the handle has broken. The dust is blown around instead of sucked up. The dust container is unpleasant to empty, which has to be done every time I use it. I am going to throw it out, cut my losses and go back to a bagged model. The job of cleaning is hard enough without trying to use an unfriendly machine. I will probably never buy anything from Hoover again, and will buy a quality German machine instead. I am disgusted with this British company.

Advantages: GOOD SUCTION
Disadvantages: BLOCKED FILTERS, WEAK LOCKING MECHANISM AND WHEELS

...The spiral air flow that Hoover have designed does not let the carpet fluff etc settle and it accumulates around the filter. A service engineer has been to see the problem and says that he has no answer but suggested that we convert it to a dust bag type.The Wife does not want a bag type, so this option is no good. One wheel has fallen off and the upright lock mechanism has also broken ... Read review

Advantages: none
Disadvantages: truely useless

...plastic and in 7 months hoover have been out 3 times and twice claimed to have fixed it without even using a spare part or knowing that there was a part missing. sadly for me i bought it from powerhouse (who are now bust) on a debit card. hoover true to form do not want to know and i certainly will not be buying it's replacement from them, 7 months and £100+ down the drain . and the rest of this report is dedicated to going over 120 words so i can ... Read review

Advantages: Inexpensive and has great suction
Disadvantages: Fiddly to use, clogs up easily

...and we've only had the Hoover for 12 weeks - I just can't stick it any more. So much for the guy who said it was the best vac he'd ever had. Either he was telling a practical joke or he's only ever had one vac... ... Read review

Advantages: inexpensive and has great suction
Disadvantages: fiddly to use, clogs up easily

...Firstly, why did I buy this cleaner? We've had three Dysons over the past six years or so - they keep breaking down. Now, I really must explain that this is nothing to do with an overly dirty house! Given repair costs etc we have rarely had them fixed. When the last Dyson we had broke down we decided that forking out £250+ every other year or so was daft, and so we decided to try another brand. We wanted: Good suction Good design with edge tool, etc Bagless Reasonably lightweight My wife prefers uprights Stair cleaning facility Low cost - initially and ongoing, in terms of lifelong washable filters Not much then? We looked all over the place and ended up in Curry's! While there, a chap saw us looking at the DM4523 and took the time to tell us that he had one, and that it was the best vacuum he had ever owned. Well... Read review

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