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geezer38

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Member since:03.08.2003

Reviews:2

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Hoover 'The One'

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11.10.2004

Advantages:
None

Disadvantages:
Too New, Awful backup/spares/support/built quaility

Recommendable No:

Detailed rating:

Performance

Durability

Noise

Safety

Value for money

How much did you pay?£229.99

Special features?

7 Ciao members have rated this review on average: helpful See ratings
helpful by (100%):
  1. Silverback
  2. Nar
  3. morgjgriff
and 8 other members

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Hoover certainly was 'The One' for me. Total nightmare from the minute I opened the box(es)!
The very first time I used the spring clip holding the detachable pipe fell off!. This made it very difficult to use as the smallest amount of pressure made the clip 'fly off' and the suction not work.
The instructions ask consumers to 'not return' their Hoover to their dealer but to phone the Hoover helpline- to cut a long story short- DONT BOTHER. Hoover do NOT keep any spares for this new 'flagship' product but just make endless empty promises. (The first engineer said that 'he hadnt seen one of these-"the're too new".) At this point I returned 'The One' to the dealer who promptly exchanged for another brand new one. Guess what the new one had MORE faults that the last- same 'clip flying off' fault PLUS the nossle cracked 2nd time I used it and then the filter 'pops out' of its own accord!
ARGGGGGH. Phoned the Hoover helpline- still no spares 3 weeks later- they dont want to know!
My mother has one also and that one the nossle has broken after 3 weeks use (so it not just me)
Second Hoover back to the dealer- Full refund for me.
In summary between us three brand new Hoover 'The One' out of the box total of 5 faults that Hoover cant/not interested in fixing.
Dont bother.
Not too brilliant on the suction front either..

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Comments about this review »

Nar 12.10.2004 23:38

It doesnt surprise me at all that you have endured problems with this machine. There was something in the paper recently about this hoover - it only managed to suck up 34% of dirt against a latest model Dyson which only got 84%. For the amount of money you spent on this machine I'd have picked a Sebo X4 upright instead. Nar

morgjgriff 12.10.2004 22:46

Mmm, doesn't sound very impressive, one to avoid it would seem. Welcome to Ciao - J

ray52 12.10.2004 22:21

Hi and a warm welcome to ciao. A good first review. I hope you enjoy the ciao experience. Ray

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Product Information »

Product details

Manufacturer Hoover
Vacuum Cleaner Type Dedicated Upright
Freestanding Or Built In Freestanding
Type / Shape Upright
Integrated Tools with Integrated Tools
Power Supply Mains
Multifunctional without Multifunction
Maximum Wattage 1800 Watt
EAN 8016361727625, 8016361702899, 8016361723450
Maximum Volume of Dust Collector in Litre 2.5

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This review of Hoover H1.M has been rated:

"helpful" by (100%):

  1. Silverback
  2. Nar
  3. morgjgriff

and 8 other members

The overall rating of a review is different from a simple average of all individual ratings.

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