Hostelworld.com

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Hostelworld.com

Online Ticket Booking

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69% positive

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Review of "Hostelworld.com"

published 19/04/2009 | kresoz
Member since : 19/04/2009
Reviews : 1
Members who trust : 0
About me :
Not for me
Pro no advantages
Cons didnt make a booking, no customer service
somewhat helpful
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"Charge my a deposit and never reserve the room"

Stay away from this guys, i have terrible experience.

I've mada a hostelworld booking for two days in "Il Quinto Moro B&B" in Sardegna and they charged me a depost and sent confirmation mail. When I arrive in B&B the polite owner apalogize and said that he have never received Hostelworld booking and that he is full for that weekend. I've tried to contact HostelWorld but I receive answer that they are "out of office" for 4 days due to Irish national holiday!? I had to stay these two nights in hotel and pay triple price then reserved B&B.

Since then I've send few mails in last 10 days to their customer service to return me deposit and never received any reply, they keep ignore my mails.


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somewhat helpful

Comments on this review

  • TheHairyGodmother published 08/02/2011
    Sorry but there is not enough information or opinion in this review to make it helpful from the point of view of a consumer looking at making a purchase. If you update please leave a message in my guestbook and I will return to re-rate.
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Product Information : Hostelworld.com

Manufacturer's product description

Online Ticket Booking

Product Details

Type: Online Ticket Booking

Domain Extension: .com

Ciao

Listed on Ciao since: 15/02/2006

Hostelworld.com - Review - Charge my a deposit and never reserve the room

kresoz 1

kresoz

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About me:

Member since:19.04.2009

Reviews:1

Quote-start

Charge my a deposit and never reserve the room

Quote-end
19.04.2009

Advantages:
no advantages

Disadvantages:
didnt make a booking, no customer service

Recommendable No:

5 Ciao members have rated this review on average: somewhat helpful See ratings
helpful by (40%):
  1. tac20
  2. Claiiiree
somewhat helpful by (60%):
  1. TheHairyGodmother
  2. Soho_Black
  3. Tempus_Fugit

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The overall rating of a review is different from a simple average of all individual ratings.

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Stay away from this guys, i have terrible experience.

I've mada a hostelworld booking for two days in "Il Quinto Moro B&B" in Sardegna and they charged me a depost and sent confirmation mail. When I arrive in B&B the polite owner apalogize and said that he have never received Hostelworld booking and that he is full for that weekend. I've tried to contact HostelWorld but I receive answer that they are "out of office" for 4 days due to Irish national holiday!? I had to stay these two nights in hotel and pay triple price then reserved B&B.

Since then I've send few mails in last 10 days to their customer service to return me deposit and never received any reply, they keep ignore my mails.


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Comments about this review »

TheHairyGodmother 08.02.2011 10:54

Sorry but there is not enough information or opinion in this review to make it helpful from the point of view of a consumer looking at making a purchase. If you update please leave a message in my guestbook and I will return to re-rate.

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Product Information

Product details

Type Online Ticket Booking
Domain Extension .com

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Review Ratings

This review of Hostelworld.com has been rated:

"helpful" by (40%):

  1. tac20
  2. Claiiiree

"somewhat helpful" by (60%):

  1. TheHairyGodmother
  2. Soho_Black
  3. Tempus_Fugit

The overall rating of a review is different from a simple average of all individual ratings.



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