HotelPronto.com

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Community Quote

I booked Hotel Esquilino in central Rome through HotelPronto (via Trivago) on 14/02/13 and severely let down by HotelPronto which also operates under the names “Eclusively Hotels” and “TotalStay”. We arrived at the hotel 23.30 to find it boarded up for renovation; I called HotelPronto to be ... Read review

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...a joke after a trip to Rome !

AdvantagesThe website was OK to use

DisadvantagesThey take your money and then leave you stranded

"I booked Hotel Esquilino in central Rome through HotelPronto (via Trivago) on 14/02/13 and severely let down by HotelPronto which also operates under the names “Eclusively Hotels” and “TotalStay”. We arrived at the hotel 23.30 to find it boarded up for renovation; I called HotelPronto to be told a room had been reserved for us at Hotel Giotto. It was 40 minutes away and we had to pay a 20 euro taxi fare to get there ! HotelPronto told us they’d ..." Read review
18.03.2013

Ciao members have rated this review on average: very helpful

Community Level 1MathewAlbi...

MathewAlbiston

Problems with HotelPronto / Total stay Group

AdvantagesFriendly telephone staff I spent a lot of time talking to them

DisadvantagesLeft stranded without a hotel less than 12 hours due to arrive

"On the 01.09.2010 I booked to stay in the Jury's Hotel in Manchester on the night of 04.09.2010 to attend the Muse Gig at MCC via HOTELPRONTO . On 02.09.10 I rang Jury's to confirm check in times and parking arrangements I then Rang Hotel Pronto who stated the booking would be confirmed shortly. It was not!!!! various phone calls (at cost to myself) and emails were sent throughout the course of the 02&03.09.10. Hotel Pronto promised bookings ..." Read review
22.09.2010

Ciao members have rated this review on average: helpful

Community Level 1megget

megget

Good site for "difficult" bookings

AdvantagesClear instructions and no hiden extras

Disadvantagesnone that I could see

"Many online hotel booking sites are limited in their functionality regarding things like extra beds in the room. This can be a real problem if like me you are trying to book rooms for something other than a straightforward two adults - we have a 5 year old girl. On most online booking sites (in my experience) there is a lack of clarity over what exactly is being booked and specifically what the price actually includes. I have suffered twice and had ..." Read review
13.07.2004

Ciao members have rated this review on average: helpful

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Product Information for "HotelPronto.com" »

Product details

Type Online Hotel Booking
Domain Extension .com

Ciao

Listed on Ciao since 13/07/2004

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(*) Reviews by Ciao members


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