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Reviews - HotelPronto.com

Online Hotel Booking

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Not for me

The website was OK to use

They take your money and then leave you stranded

I booked Hotel Esquilino in central Rome through HotelPronto (via Trivago) on 14/02/13 and severely let down by HotelPronto which also operates under the names “Eclusively Hotels” and “TotalStay”. We arrived at the hotel 23.30 to find it boarded up for renovation; I called HotelPronto to be told...

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Not for me

Friendly telephone staff I spent a lot of time tal...

Left stranded without a hotel less than 12 hours d...

On the 01.09.2010 I booked to stay in the Jury's Hotel in Manchester on the night of 04.09.2010 to attend the Muse Gig at MCC via HOTELPRONTO . On 02.09.10 I rang Jury's to confirm check in times and parking arrangements I then Rang Hotel Pronto who stated the booking would be confirmed shortly...

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Excellent

Clear instructions and no hiden extras

none that I could see

Many online hotel booking sites are limited in their functionality regarding things like extra beds in the room. This can be a real problem if like me you are trying to book rooms for something other than a straightforward two adults - we have a 5 year old girl. On most online booking sites (in...

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