Hotpoint BWD129

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Hotpoint BWD129

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I chose my Hotpoint washing machine a little while ago when I had my new kitchen fitted. It’s actually a washing machine and tumble dryer combined as I didn’t have room to have two separate machines, I decided my best option was to go for the combined version. Having never had a tumble dryer ... Read review

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Reviews of Hotpoint BWD129 »

1-5 of 11 reviews of Hotpoint BWD129 Show all reviews

Washing for England!

Advantages: Quiet, energy efficient, reliable
Disadvantages: Drum slightly on the small side

I chose my Hotpoint washing machine a little while ago when I had my new kitchen fitted. It’s actually a washing machine and tumble dryer combined as I didn’t have room to have two separate machines, I decided my best option was to go for the combined version. Having never had a tumble dryer before, I couldn’t wait to use my appliance for the first time.

The model I chose is a BWD 129 and is built-under, front loading model. I bought ...
...and labour guarantee. If anyone is looking for a new washer/dryer I don’t think you can go past this one and I for one would certainly recommend this make and model.

For more information contact Hotpoint on 08709 066 066 or visit their website at www.hotpointservice.co.uk  ... more

mightymuffin 23.04.2007 (23.04.2007)
Ciao members have rated this review on average: very helpful
Review of Hotpoint BWD129

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Hotpoint BWD129 cleans and helps the environment

Advantages: Dryer built in, holds a lot, good for environment, easy to use
Disadvantages: None

...nice and uncluttered. As this Hotpoint BWD129 1200 spin was the only one there that fit behind cupboard we bought it! (Unfortunately, we have still not fitted the cupboard door to the outside to cover the washing machine but that is another story!.........men and DIY and all that) I cannot remember how much exactly we paid but I think it was in the region of £500, not too sure if this is good or bad but it's still going strong, no need to replace ...
...pleasantly surprised to find that it also came with a dryer built in as well so we solved the problem of finding space for a dryer. The washing machine is front loading which is handy and holds up to 5kg. This size is ideal for a family of two, not too big, not too small. I find I can fit about 6 big sized towels in there without filling up the machine to capacity. The machine has been given the Woolmark platinum care sign which I think shows it ...

Spottydog11 16.04.2008 · Read full review
Ciao members have rated this review on average: very helpful
Review of Hotpoint BWD129

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One month on, it's still not working...

Advantages: None (well, it worked well for the first 10 or so months but that's not good enough!)
Disadvantages: Completely unreliable

...to know how good a Hotpoint BWD129 is, have a look here: http://www.youtube.com/watch?v=Ke1NTroG7Mw Our 11-month-old machine has been looked at on 4 occasions (not including the first visit by the engineer who refused to work on the machine as we hadn't pulled it out from underneath the kitchen counter - not that we'd been told to, of course). Every time, the engineer has walked away thinking he's fixed it. But we run the machine after he leaves ...
...Hotpoint/Indesit, whilst generally friendly on the phone, seem unable to actually do anything to get the problem solved other than send out yet another engineer. They have replaced the same parts repeatedly and we're in a vicious circle. The machine is under warranty (being so new) but Hotpoint/Indesit seem determined not to offer us a replacement. If you want to save yourself a lot of hassle - and a lot of wasted days' holiday from work, steer clear ...

sarahrs 31.03.2009 · Read full review
Ciao members have rated this review on average: helpful
Review of Hotpoint BWD129

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Worst washer dryer ever purchased

Advantages: none
Disadvantages: too many to lisgt

I bought this machine because of its high energy efficiency. This was a huge mistake. The problems are so numerous and customer services so unhelpful that I have written this machine off after only 6 months and purchased a Whirlpool instead. Worst problems encountered as follows: 1) loads can wrinkle clothes beyond recognition. Some items were permanently wrinkled. 2) button to switch spin speed does not indicate what speed has been selected - ...
...3) programs are much more complicated than Bosch or Whirlpool machines - some progams require manually pressing a button to complete. 4) Beyond the above generic problems, my own machine broke down twice within 6 months, each time burning clothes despite having selected a low temperature. Customer service and engineers completely useless. ...

MWERNER 20.01.2009 · Read full review
Ciao members have rated this review on average: helpful
Review of Hotpoint BWD129

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utterly rubbish cant wait for it to blow up as others have

Advantages: You won't use your dryer so cut electric bills
Disadvantages: you wont use the dryer so whats the point

I am in a rented flat for the first time. I have a beautiful newly fitted kitchen with integrated everything. No space for a tumble dryer so there has been a washer/dryer installed. I have no back garden to hang out a wash so a dryer is necessary. I have always had tumble dryers and they are a god send if you have a family. The washing machine on this particular model is perfectly fine and easy to use/understand etc, and it washes well. It has a ...
...just been worn but don't have stains etc on them at 30degrees. But the dryer, I dont know where to start with that, I have never came across anything like it in all my life. firstly when you put it on it starts to fill with water like you have just started a wash and then it seems to go through cycles like a washing machine? And I mean full banging spin cycles. You cant just stop it by opening the door as i did with my other dryers to see if items ...

yivvie 29.09.2009 · Read full review
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Review of Hotpoint BWD129

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Blew up after 11 mths.

Advantages: none
Disadvantages: The fact that I decided to buy this product put me at a huge disadvantage

I bought this appliance 11 months ago. Three weeks ago it filled my kitchen with smoke. I phoned Hotpoint's customer service to be told it would out of guarantee as I had bought it in October 2005 but hadn't installed it until December, therefore it was out of guarantee! I therefore agreed to pay £90 for an engineer to call the following Monday who promptly told me that the pump had blown and had caused mass internal damage which meant the whole ...
...that a "Technical" engineer would call that Thursday. I stayed in all day - he didn't turn up. Customer Services told me that their IT system had somehow postponed my appointment - what a clever system to do that all by itself! They then agreed to bend the process so that I didn't have to wait again for a Technical resource and promised that they would arrange for a replacement machine. That was three weeks ago. I've been told that the appliance ...

linzi_stott 06.12.2006 · Read full review
Ciao members have rated this review on average: helpful
Review of Hotpoint BWD129

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WASHER REPAIR TO BWD 129 HOTPOINT

Advantages: SILENT MACHINE
Disadvantages: POOR REPAIR SERVICE

I HAVE HAD MY WASHER DRYER FOR JUST OVER TWO YEARS. IT IS A BWD 129 SUPER SILENT MACHINE, WHEN IT IS PUT INTO DRYER MODE THE RED LIGHTS FLASH ON THE CONTROL PANEL INDICATING A FAULT. I CONTACTED HOTPOINT IN ORDER TO GET IT REPAIRED. THEY SENT OUT THE FIRST REPAIR MAN WHO SPENT 61 MINUTES FIXING THE MACHINE AFTER. MY WIFE CAME IN THAT EVENING TO BEGIN WASHING AND LOW AND BEHOLD THE FLASHING RED LIGHTS CAME ON AGAIN WITHIN 5 MINUTES OF STARTING THE DRYING CYCLE. AFTER QUITE A LENGTHY TELEPHONE DELAY IN TRYING TO CONTACT HOTPOINT I EVENTUALLY BOOKED IN ANOTHER REPAIR DATE. THE REPAIR MAN CAME MADE ANOTHER DIAGNOSIS OF THE PROBLEM AND SAID THAT HE DID NOT CARRY THE PART ON HIS VAN AND I WOULD HAVE TO BOOK ANOTHER REPAIR DATE. I DULY TELEPHONED HOTPOINT , AFTER AGAIN A LENGTHY DELAY AND EXPRESSED MY DISSATISFACTION WITH THEIR SERVICE. I ...

FRANCI123 09.08.2009 · Read full review
Ciao members have rated this review on average: off topic
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