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One month on, it's still not working... 3 of 4 Ciao Users found the following review helpful
Rating from sarahrs 1 Star ()

Advantages None (well, it worked well for the first 10 or so months but that's not good enough!)

Disadvantages Completely unreliable

If you want to know how good a Hotpoint BWD129 is, have a look here:
http://www.youtube.com/watch?v=Ke1NTroG7​Mw

Our 11-month-old machine has been looked at on 4 occasions (not including the first visit by the engineer who refused to work on the machine as we hadn't pulled it out from underneath the kitchen counter - not that we'd been told to, of course). Every time, the engineer has walked away thinking he's fixed it. But we run the machine after he leaves and one hour into the cycle, the same problem occurs.

Hotpoint/Indesit, whilst generally friendly on the phone, seem unable to actually do anything to get the problem solved other than send out yet another engineer. They have replaced the same parts repeatedly and we're in a vicious circle. The machine is under warranty (being so new) but Hotpoint/Indesit seem determined not to offer us a replacement.

If you want to save yourself a lot of hassle - and a lot of wasted days' holiday from work, steer clear of this machine.

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Previous page Next page Page 1 of 1 | 1 - 4 out of 4 comments
  • TheHairyGodmother 04/03/2011 11:10
    Rated this review as
    Somewhat Helpful

    Sorry for the low rating but there is not enough information or opinion in this review to make it helpful from the point of view of a consumer looking at making a purchase. If you update please leave a message in my guestbook and I will return to re-rate.

  • melodysparks 19/06/2009 16:58
    Rated this review as
    Helpful

    A Fair Review.

  • lml888v 13/04/2009 00:26
    Rated this review as
    Helpful
  • lillamarta 01/04/2009 00:37
    Rated this review as
    Helpful

    Sounds bad, thanks for the warning.

Previous page Next page Page 1 of 1 | 1 - 4 out of 4 comments

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sarahrs

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  • 31/03/2009

    One month on, it's still...

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