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sarahrs

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Member since:01.04.2009

Reviews:1

Quote-start

One month on, it's still not working...

Quote-end
01.04.2009

Advantages:
None (well, it worked well for the first 10 or so months but that's not good enough ! )

Disadvantages:
Completely unreliable

Recommendable No:

Detailed rating:

Performance

Ease of use

Durability

Noise

Value for money

User's ManualPoor

Cleaning & MaintenanceFair

SafetySafe

How much did you pay?approx £350

Any repairs?YES!!!

Special features?

4 Ciao members have rated this review on average: helpful See ratings
helpful by (75%):
  1. melodysparks
  2. lml888v
  3. lillamarta
somewhat helpful by (25%):
  1. TheHairyGodmother

View all ratings

The overall rating of a review is different from a simple average of all individual ratings.

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If you want to know how good a Hotpoint BWD129 is, have a look here:
http://www.youtube.com/watch?v=Ke1NTroG7Mw

Our 11-month-old machine has been looked at on 4 occasions (not including the first visit by the engineer who refused to work on the machine as we hadn't pulled it out from underneath the kitchen counter - not that we'd been told to, of course). Every time, the engineer has walked away thinking he's fixed it. But we run the machine after he leaves and one hour into the cycle, the same problem occurs.

Hotpoint/Indesit, whilst generally friendly on the phone, seem unable to actually do anything to get the problem solved other than send out yet another engineer. They have replaced the same parts repeatedly and we're in a vicious circle. The machine is under warranty (being so new) but Hotpoint/Indesit seem determined not to offer us a replacement.

If you want to save yourself a lot of hassle - and a lot of wasted days' holiday from work, steer clear of this machine.


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Comments about this review »

TheHairyGodmother 04.03.2011 12:10

Sorry for the low rating but there is not enough information or opinion in this review to make it helpful from the point of view of a consumer looking at making a purchase. If you update please leave a message in my guestbook and I will return to re-rate.

melodysparks 19.06.2009 17:58

A Fair Review.

lillamarta 01.04.2009 01:37

Sounds bad, thanks for the warning.

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Product Information »

Product details

EAN 8007842332148, 5016108063545
Manufacturer Hotpoint
Display of Remaining Time No
Construction Integrated
Water Control System Yes
Integrated Yes
Tube Material Stainless Steel
Revolutions per Minute 1200
Spin Efficiency B
Type of Loading Front Loading

Show all Product Information

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Review Ratings »

This review of Hotpoint BWD129 has been rated:

"helpful" by (75%):

  1. melodysparks
  2. lml888v
  3. lillamarta

"somewhat helpful" by (25%):

  1. TheHairyGodmother

The overall rating of a review is different from a simple average of all individual ratings.

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