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Home > Household Appliances > Large Kitchen Appliances > Dishwashers > Hotpoint Dishwashers > Hotpoint FDL570G > Review

User Review

for Hotpoint FDL570G
See next review "HOTPOINT FDL570G FOR HANDS..."
1 Star Apalling Customer Service
0 of 4 Ciao Users found the following review helpful See ratings

Advantages Perfectly average dishwasher

Disadvantages Poor construction. Very poor customer service.

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Performance
Ease of use
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Cleaning & Maintenance
Noise
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Zoemommy since 10 Apr 2012

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  • 10/04/2012

    Apalling Customer Service

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My 5-month old dishwasher , bought from Comet, spontaneously began leaking one night, after 3 days of disuse! All the lino in my utility room had to be taken out. Because it was under warranty I rang Comet and was made to wait longer than 2 weeks to have a service call. Finally the serviceman arrived and didn't have the part (even though I had described the fault over the telephone), and said he had to go away, order the part and some one would ring me when they were ready to reschedule!

The best I could discover was that it would be at least 48 hours before some one could even TELL me when I might expect a re-visit, somewhere in the future...

The dishwasher is very poorly made if it spontaneously begins malfunctioning after only 5 months - and the Customer Service system used to remedy the situation is, in anyone's opinion, is very poor indeed.

See next review "HOTPOINT FDL570G FOR HANDS..."

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  • ithoughtyoudneverask 24/04/2012 23:04
    Rated this review as
    		Not Helpful
  • Nar2 13/04/2012 03:11
    Rated this review as
    		Not Helpful

    A rant about how the machine has performed badly isn't a product review, sorry. I thought Hotpoint products come with a 2 year or 3 year guarantee anyway - you need to contact Hotpoint rather than Comet only act as the trader company. Bit more about the machine would help your ratings here from general capacity, noise levels, programs that it offers, timings, performance and the UK cost price.

  • Alyson29 11/04/2012 07:25
    Rated this review as
    		Not Helpful
  • trayrope 10/04/2012 20:36
    Rated this review as
    		Off topic

    This is in the wrong place.

Previous page Next page Page 1 of 1 | 1 - 4 out of 4 comments

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