Hotpoint WDL520

...the dry cycle, I called hotpoint to get an engineer out and they said I could either have it repaired or replaced. If I had it repaired it might happen again as it looked like a system error of some sort. So I had it replaced with the same model.

2 weeks later, the same thing happened I called up again for them to send out the engineer - luckily we got the same one so he knew what the problem was. at this point I asked for my money ...
...it from and buy a proper washing machine) the person on the phone gave me some bull about how she wasn't authorised to transfer money back to the customer so I said fine 'what can you do then?' she said I had 2 options. !. Have it replaced with another washer/dryer or 2. Replace it with a washing machine to the same value. I chose the 2nd option. And I can honestly say I haven't regretted the decision. And lucky for us, my future mum-in-law bought ... more

I bought this washer/dryer as I finally moved in with my partner into our own place last october, the house is fairly small, so we bought a washer/dryer on the basis we could replace it later on but the clothes would still be dried.

I wish I had never bought the thing.

About 6 weeks after we bought it, it broke down for the first time, all the lights started flahing when it got to the dry cycle, I called hotpoint to get an engineer out and they said I could either have it repaired or replaced. If I had it repaired it might happen again as it looked like a system error of some sort. So I had it replaced with the same model.

2 weeks later, the same thing happened I called up again for them to send out the engineer - luckily we got the same one so he knew what the problem was. at this point I asked for my money back (So I could pay off the catalogue i bought it from and buy a proper washing machine) the person on the phone gave me some bull about how she wasn't authorised to transfer money back to the customer so I said fine 'what can you do then?' she said I had 2 options. !. Have it replaced with another washer/dryer or 2. Replace it with a washing machine to the same value. I chose the 2nd option. And I can honestly say I haven't regretted the decision. And lucky for us, my future mum-in-law bought us a separate dryer a few months later.

It was the end of:
Creased, poorly washed clothes.
Damp clothes AFTER they had been dried
Clothes that smelt awful because of having to dry them on an indoor airer, with the heating up high.

The electricity bills I had after having this machine were horrendous as I bought it so I didn't have to keep putting the heating on, as it needed to be a set temperature for my son as he was still 0-3 months as the time, and so I could get my son's clothes washed and dried as I needed instead of having to wait for ages in winter for his clothes to dry before he couldwear them!

Instead I ended up having an energy guzzling washer/dryer that didn't work properly and had to have the heating on constantly to dry our clothes!

In my opinion this washer/dryer really isn't worth the hassle, and I definitely would not recommend it.

Hope this helped.
Berni 

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