I recently purchased this washing machine as a replacement for an older, tired Whirlpool Washer/Dryer. My previous machine was a 1000rpm speed and was deafeningly loud.
Although I was initially dubious by the claims of the machines "super silent" features, I was very impressed by the performance that the machine gives whilst still being quiet. Even on the full 1600 spin it is quite quiet - not silent obviously, but when purchasing, the sales team were honest and friendly enough to point out that super silent doesn't mean silent and that there would be some noise.
The digital display is very easy to understand and the pre-programmed options make washing very easy. Functions such as Bed and Bath, which washes on a 60degree temperature, are very helpful and bedding and bathware comes out feeling very clean and refreshed. Many of the functions can be personalised as well with extra features such as Eco Wash and Time Saver - which, depending on spin speed and temperature, states to be as low as 30 minutes.
The machine has a memory for programming own combinations for ease of use and the delay start timer is great for when you need it.
The timer is about the only thing that I seem to be having any problems with. Recommended times in the book are very clear and the digital display will show the length till end of cycle during the wash, which is a fantastic edition for the time concious, however I have yet had a wash that has finished in the time it says. For instance one wash program, with the time saver feature added will state duration as 30 minutes. The display will count down the 30 minutes as expected however upon reaching 0 will often jump back up to 15 minutes. I have found so far the 30 minute time saver wash takes around 45-50 minutes and I can honestly say I don't know why!
I am pleased with the size of the drum, the porthole is smaller than some of the other Aqualtis machines, which is a shame but the drum itself is a very nice size. Although I have not yet tried any "large items" looking at it, I do believe that it would comfortably hold a double duvet. Not tested this of course, so wouldn't like to say for certain.
After installation by Currys I had a slight technical problem with the water supply, after calling the Hotpoint Service line I was given very helpful and prompt information - they were also good enough to tell me NOT to call out their engineers for the problem as they felt it may not be the issue I thought and if that was the case they would have to charge me for the callout. I thought this was excellent customer service given that many places would just take your money and say tough luck! Instead they worked with me and the Currys installation team to fix the problem for free.
All in all, I am very pleased with the purchase, clothes and other items come out feeling clean and well-rinsed and spun, with no left over feeling of washing powder/fabric softener that some machines leave behind.
Hotpoint recommend Aerial products and the purchase was accompanied by a 1.5ltr bottle of Aerial Washing Liquid which was a nice extra.
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Jan 7th, 2009
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