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Home > Finance > Banking & Personal Finance > Store Charge Cards > House Of Fraser Store Card
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12 Reviews

Community Quote

I use HoF regularly and really like their products. I thought it might be advantageous to take out a HoF Santander credit card. I have bought a number of really expensive items for which I was... more

User Reviews

for House Of Fraser Store Card

Rating Summary based on 12 reviews

  • 5 Stars
    		3
  • 4 Stars
    		0
  • 3 Stars
    		1
  • 2 Stars
    		0
  • 1 Star
    		8

Detailed rating

  • Additional Charges
  • Competitiveness of APR
  • Ease of Application
  • Product package
  • Quality of Customer Service
  		• 2.4
  		• 1.9
  		• 3.0
  		• 2.9
  		• 2.4
  • 38 of 38 Ciao users found the following review helpful
    Picture of redpen

    redpen

    3 Stars Recognition or Rubbish? 28/06/2003
    User recommends the product

    Advantages Advantages 10% off days!

    Disadvantages Disadvantages High interest rates, outdated and restrictive payment method, yet another so called "reward" scheme!

    Yet another store card opinion! I guess I have what is now an old-fashioned view of consumerism. I remember the good old days when being a cardholder really meant something. For instance at M&S and John Lewis it was the only electronic payment method that they accepted. If a cardholder became dissatisfied and threatened to cancel their account, they would have had the Sales Advisors cleaning your shoes if you had so wished (well, virtually) it not only showed a healthy credit rating, but also gave a sense of belonging and loyalty. But it’s all changed now; I guess that’s why I had (and still ... more
  • 13 of 15 Ciao users found the following review helpful
    Picture of EmmaJ

    EmmaJ

    1 Star Outrageous Way of Calculating Interest 26/02/2001
    User doesn't recommend the product

    Advantages Advantages discounted shopping in H of F

    Disadvantages Disadvantages daylight robbery!

    Initially the House of Fraser store card seemed like a good idea - I got 10% off my first purchase and I get 10% off on specified days. I know the interest rates on these store cards are extortionate so when I opened the account I asked for the full amount to be debited from me each month. The first time I used it only the minimum amount was taken out - not to worry though - I easily solved this by setting up standing order thingy on my internet banking account. Last month I bought approx £105 in H of F. On 1st Feb £4.22 was automatically debited from me. I couldn't remember exactly how much ... more
  • 5 of 5 Ciao users found the following review helpful
    Picture of M155RMJ

    M155RMJ

    5 Stars hof card 12/09/2008
    User recommends the product

    Advantages Advantages reward points leading to vouchers

    Disadvantages Disadvantages it taks arround 5 minutes to fill out the form

    the house of fraser store card is curretly the best on the market it has the most rewards each time you spend for example collecting points which add up toward vouchers which can be redeamed at any time. the poins quickly add up as every pound you spend you get 3 points and as soon as you reach 1500 points you het a £15 gift voucher. there are always new exclusive offers for card holders only, for example after the seasonal sales card holder and only card holders are eligable for an extra 20% off the sale price, other offers include certain weekends where you can receive between 10 and 20% off ... more
  • 15 of 15 Ciao users found the following review helpful
    Picture of EILEENALANA

    EILEENALANA

    1 Star LOYALTY POINTS SCHEME 25/09/2004
    User doesn't recommend the product

    Advantages Advantages 10% off discount days

    Disadvantages Disadvantages hidden rules on loyalty points

    Do people get taken in by the slogan "Loyalty deserves Recognition"? Are they aware that if you don't buy enough to earn 1500 points within a specified time (I can't find out what the specified time is), then points already earned are deducted from your balance. Having been a loyal House of Fraser customer for years whilst I was working full time, my Frasercard was replaced by a Recognition Card just about the time I retired. I am now not able to spend as much and it is taking me some time to save the points. I had managed to get my total up to 1079 and was aghast when I received my last ... more
  • 25 of 35 Ciao users found the following review helpful
    1 Star Quick review of House Of Fraser Store Card by Medcroft 16/12/2008
    For the attention of Tim Woods, head of customer serves. GE Money I received your letter re my unused card. Very sorry after many years of good shopping at the House of Fraser. After trying many times to confirm card and transfer of points could not understand or be understood by your operator. No customer service in our local store so in frustration cut up the card. Have you tried to phone your customer service.!!