Computers & Electronics
2 reviews from the community
Review of "Hp.co.uk"
Addicted to gadgets and all things technology, I don't stop until it works the way I want it and the way it should. And if it's not good enough or up to the job, then being a southern-softy won't stop me telling it like it is....and getting me my refund!
Extremely poor customer service, they will replace the product, and quite fast at doing it, then they will replace the product again, but after that they still will not admit it is a fault in the design of the machine.Even after telling them other customers are complaining about the same noise coming from the printer constantly. These customers have complained on amazon and HP's very own community pages.
I'm still fighting for a refund on a £159 printer.I was a fan of HP printers, so much so I always recommended them, not just to friends and family but online in reviews. Makes you feel so very stupid when you finally realise, they got your money and couldn't care less about you after that.
HP ENVY 7640 Printer video of the noise I have put on youtube http://youtu.be/kJ5JPwhjZyY