Advantages See ITV programmes after they are broadcast. Very decent web interface. Easy to see listings.
Disadvantages Completely unusable when servers are busy. Advertisments (forgivable given the product)
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ITV player - great... oh...
When it is good, ITV player is great - it allows you to watch quite a number of ITV programmes after they have been on the TV, with the only downside that you have to watch some adverts - but you'd have had to see them anyway had you seen the programme live.So a win win situation then? Happily, most of the time, yes.
Unfortunately, when the servers buckle under the pressure of customer usage, customers experience a proportion of the programme they have asked to see, with adverts, but then when the link is lost and re-found, more adverts are always shown and frequently the programme restarts. Playing the entire programme proves impossible (and the entire unfulfilled experience extremely frustrating).Really this should be easy for ITV to predict, especially when, for example, for the 2011 Tour de France, for which ITV has exclusive rights in the UK, it advertises a "dedicated website" and its highlights package on ITV player. Hmm, might that be popular? Duh!
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