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155 Reviews

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iaman iceland customer . I shopat the greenock storea few timesa week and enjoy a lot of different products which i purchase there . Iama single parentofa teenagerand a young baby . There could be... more

User Reviews

for Iceland (Shop)

Rating Summary based on 155 reviews

  • 5 Stars
    77
  • 4 Stars
    58
  • 3 Stars
    9
  • 2 Stars
    7
  • 1 Star
    4

Detailed rating

  • After-sales service
  • Availability
  • Freshness of goods
  • In store customer service
  • Layout & presentation
  • 3.7
  • 3.8
  • 4.0
  • 3.9
  • 3.9
  • 93 of 93 Ciao users found the following review helpful
    Picture of anonymili

    Level 8 anonymili

    Member since 10/10/2002

    Reviews written: 482

    2 Stars Iceland: Icy Service Is Not What I Want Review with images 17/03/2008
    User doesn't recommend the product

    Advantages Advantages cheap products

    Disadvantages Disadvantages not cheerful though

    I don't think I've written a review about a store before so this is a new area for me. Iceland is the supermarket whose tagline is "…so that's why mums go to Iceland"! They have those annoying adverts, the most recent of which feature Kerry Katona who I think used to be in a girl band some years ago. Did you know that Iceland was set up in November 1970 by Malcolm Walker and another retailer with an initial capital of just £60 for the first month's rent with a store in Shropshire. Initially Iceland sold loose frozen food as domestic fridges and freezers were not yet commonplace. Both retailers ... more
  • 13 of 13 Ciao users found the following review helpful
    Picture of annie247

    annie247

    User recommends the product

    Advantages Advantages Amazing bargains/special offers/great free delivery service

    Disadvantages Disadvantages None

    I have been buying for from Iceland for years! As my headline says; i really would be lost without Iceland. They have some excellent offers on. It is frequent to get reduced prices; BOGOFF offers; Half price foods. They have all sorts of offers and you really can buy quite a lot of foods at Iceland cheaper than in many of the supermarkets. They have some amazing deals on their frozen foods and on the well known brand frozen foods too. I have still been getting a great price for Chicago town small pizzas (this offer has been on for at least 6 weeks). They frequently seem to have an offer on ... more
  • 69 of 69 Ciao users found the following review helpful
    Picture of welshwickedone

    welshwickedone

    User doesn't recommend the product

    Advantages Advantages Free home delivery when you spend £25 in store

    Disadvantages Disadvantages Lack of space, staff and more...

    Iceland. --------------------- History. ---------------- Iceland first opened its doors in 1970 when Malcolm Walker raised £60 to pay one months rent to start his idea in motion. The doors first opened to the first Iceland branch in Oswestry, Shropshire in November 1970. Although his venture Malcolm Walker continued working in his day job at Woolworths for several years. Iceland really took off though when Malcolm Walker was able to devote all his time to his project after being fired from his day job in Woolworths in 1975. The original concept of Iceland was to sell loose frozen food at ... more
  • 45 of 45 Ciao users found the following review helpful
    Picture of sandemp

    Level 8 sandemp

    Member since 21/10/2002

    Reviews written: 582

    User recommends the product

    Advantages Advantages Great range of frozen food, free delivery when spending £25

    Disadvantages Disadvantages Small, crowded, waiting at tills

    Although the town I live in is quite small, we are blessed with almost all the big supermarket chains, some of which I use more often than others. Icelands is one of those supermarkets, and the one I use to stock up my freezer. My local store is situated in a retail park a few minutes from Clacton town centre and a handy 5 minute walk from my home. Being on a retail park there's plenty of free parking with a bus stop literally a minutes walk from the entrance. While I have used other branches I'm going to focus on this particular store as it's the one I've used most recently. I don't use ... more
  • 37 of 37 Ciao users found the following review helpful
    Picture of Thehonesttruth

    Level 7 Thehonesttruth

    Member since 26/05/2004

    Reviews written: 730

    User recommends the product

    Advantages Advantages value for money, good range of frozen products

    Disadvantages Disadvantages limited range of fresh goods, narrow aisles

    You see quite a lot of adverts on TV lately for Iceland, showing the voluptuous Kerry McFadden, and various kids, relatives, and hangers on all tucking in to sumptuous banquets of profiteroles, cheesecake and chicken satay. You hear boats of reliable home delivery, fair prices and suchlike. But how true is this to the actual experience of shopping with Iceland? Iceland isn't my main supermarket. Usually it’s Asda. But lately my shopping habits have changed, simply because I now have a boyfriend and seem to alternate between spending time at his and time at mine, often not returning to my own ... more