Iguana Direct

Recommend (1) ·

(1) ·

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8 Reviews

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I ordered a new fridge-freezer from this company as they had a very good price for the product I wanted, promised reasonably quick delivery and had good reviews from other customers on this website... more

User Reviews

for Iguana Direct

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5 of 5 Ciao users found the following review helpful

gargettsarah1985

Member since 23/03/2009

Reviews written: 1

Iguana Direct failed to deliver - very poor communication 23/03/2009

User doesn't recommend the product

Advantages None
Disadvantages Complete lack of communication; wasted my time

I ordered a new fridge-freezer from this company as they had a very good price for the product I wanted, promised reasonably quick delivery and had good reviews from other customers on this website. I have been very disappointed. I placed the order on their website and was informed in the confirmation email that they would contact me within one working day to advise the delivery date. They contacted me fairly promptly (two working days later) to tell me that there was a problem with the supplier and they would call again in a week's time to advise the delivery date. I then heard nothing for ... more
2 of 3 Ciao users found the following review helpful

Quick review of Iguana Direct by HAYPARK 28/06/2007

I recently bought an upright Candy freezer from Iguana. Their price was good and I found their staff very helpful and courteous. The freezer was delivered promptly on the day specified and there have been no problems. One warning - unlike most 'white van' deliveries I've had, this one realy did come quite early on in the day! less
21 of 21 Ciao users found the following review helpful

Quick review of Iguana Direct by Kimkarasc 19/01/2008

It was an unusual pleasure dealing with 'Iguana' EXTREMELY helpful .no 'sales-push'. found me the best ..and cheapest.product from my chosen range..ie Hoover upright Freezer..they followed with telephone call to confirm..I appreciated that .. I was pleased with the product and the deliverymen were polite and helpful...I have now placed a second order ..for an upright larder fridge.. and am experiencing the same good service..J.B-B. Peterborough. less
33 of 34 Ciao users found the following review helpful

Quick review of Iguana Direct by saywee 11/09/2008

I have always been a bit skeptical about reviews on websites, but when my fridge broke down I had to rely on them in finding the quickest and most reliable delivery there is for the fridge I want. I could not find anyone who can delivery as quickly as Iguana without charging extra, not even the high-end high street shops. Not only is Iguana quicker, delivery is also most reliable with only less than 3 hours wait on the arranged day, so no more "anytime between 7-5pm" nonsense (warning: they may come slightly earlier). Price is also one of the cheapest ... more
30 of 32 Ciao users found the following review helpful

Quick review of Iguana Direct by Morganley 09/06/2008

Excellent experience with Iguana, called the helpline on a Monday to see if item was in stock and was told delivery could be that Wednesday !! Paid for item through their website, and also paid to have old appliance collected. Prior to delivery, on Tuesday afternoon received a text with an allocated time slot for delivery on Wednesday. ( approx 3 hrs) New dishwasher delivered and old one removed as arranged. Would definately recommend and will be using again as far easier and better value for money than high street retailers. Really pleased with dishwasher quiet, easy to use and gets everything really clean. less ... more