ImmaQulate Beauty Salon, London

Stressed out? Dull face? Back pain? The solution was clear for me: I needed to purchase one of those cheap spa treatment vouchers from GroupOn.co.uk, a website that sends you daily deals available for 24 hours or until they run out. On the particular day that I was feeling stressed out, it was a £25 voucher worth £85 on offer from a company called ImmaQulate Beauty. Despite not having researched the company (and being slightly put off by the spelling of the name) I snapped it up, received the voucher from GroupOn via e-mail immediately, and rang the spa company. I did need to google their ... more

Immaqulate Beauty are a bunch of unprofessional cowboys and should be avoided at all costs. After receiving a voucher as a gift, the appointment (made weeks in advance) was cancelled by text at very very short notice in what can only be described as street language, and to add insult to injury when I contacted them to discuss I was lied to, fobbed off and my calls avoided. It got to the point where the Manager denied who he was – an out and out lie!!!! CLEARLY THEY ARE GOING TO KEEP THE MONEY FOR THE VOUCHER AND HAVE NO INTENSION OF OFFERING ANY SORT OF SERVICE OR TREATMENT!!!! When I call to ... more