Google washing machine faults & mostly for new Moon!.Cust Serv awful & when called again today & spoke to Mgr about my complaint (slimey residue & white and dark fibres covering clothes) advised detergent issue & if this was the case, Indesit not liable ... I replied "thats funny! ... it was your engineer who advised me on Wednesday that he, along with Senior Managers of Indesit meet with the manufacturer of all washing machine detergents (Procter and Gamble) and Indesit washing machines are built around the washing detergent ... and so could you please explain that to me!!! " I am sorry that I did not stick to Bosh or Siemens.Old Bosch lasted 12 yrs & another delivered 2dy.Selling Indesit privately 4 a fraction of what I paid for it.Simply cannot waste £ or energy fighting a losing battle.Indesit have been aware that some of their machines state a 1hr45 mins white wash & some go on for as long as 2 hrs 10 minutes & they have replaced these machines because this comes up as a fault on their computer, however watch this space, they will hide behind the big problem .. Moon is not up to scratch & simply does not wash your clothes!! God help you allergy sufferers as you will be doing 2 washes merely to wash the detergent out still left on your clothes from your first wash and to rid of fibres. It ruins clothes!
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I always thought these looked really good, but have heard lots of bad things about them, good review
jennifer2303 13.02.2009 20:57
I was using liquid and the engineer asked me to swap to powder and its worse now than what it was with the detergent !!! Its just a shame that Indesit wont own up to the fault and make all of their Customers happy by refunding or replacing the machines :)
nickbrown60 13.02.2009 20:52
I agree, also have this machine. I have now switched to liquid detergent and it helped!
Nick