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Index Catalogue

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Index (part of the Littlewoods group ) is a catalogue that is in direct competition with the likes of Argos and to a lesser extent the home shopping groups such as Gus and Empire Stores . They bring out usually two free catalogues a year like Argos - the spring / summer , and autumn / winter ... Read review

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Community Level 5Gardenex

Gardenex

Argos in disguise

Advantagesfriendly staff , competitive prices

Disadvantages none

"Index (part of the Littlewoods group ) is a catalogue that is in direct competition with the likes of Argos and to a lesser extent the home shopping groups such as Gus and Empire Stores . They bring out usually two free catalogues a year like Argos - the spring / summer , and autumn / winter versions. I always compare the price of the goods in Index with Argos and typically Index comes out a little more expensive . On average where Index and ..." Read review
21.08.2001

Ciao members have rated this review on average: very helpful

Online sham

AdvantagesWell presented site, easy to order

DisadvantagesLost orders, No help, No apologies

"...i needed, i turned to Index Extra online and promptly proceeded to order two skateboards (one for each son) and a set of skates for my daughter. By return, i received a confirmation of my order by e-mail with an order reference number, so that was that and i awaited my 48 hour delivery. By Tuesday afternoon, Nothing. Wednesday morning, Nothing. Wednesday afternoon, i decided to call as my son's birthday was the next day. The first thing ..." Read review
16.12.2000

Ciao members have rated this review on average: very helpful

Community Level 3lipgloss

lipgloss

card sharp

Advantagescheap, friendly and convenient

Disadvantagessome of the products haven't lasted too long and have been easily returned

"Index's Flexible Account Card is a good way of spreading the cost of a bulk buy from the store (thus saving paying the postage and packing charge of £2.95), and this week they have a special offer of saving you 10% on your order, using your card, from littlewoods/index/index extra. the flexible account offers a 3 months interest free option for payment, but as the name suggests, you have an option of paying however much or little you want per month ..." Read review
09.09.2000

Ciao members have rated this review on average: very helpful

Community Level 6GR-Design

GR-Design

Sorry we cant find that order

AdvantagesGood quality products

DisadvantagesTheir web service needs sorting

"...order her something from the index extra website using my credit card (always the way eh!) so I did. I had no problems ordering the coat, and it said to wait for the confirmation e-mail, which I never did get. It states that you should wait for 48 hours and the coat will be with you, but it wasn’t! So, I e-mailed Index Extra with my invoice number etc that I had got from the normal response e-mail and they got back to me the next day stating that ..." Read review
14.12.2000

Ciao members have rated this review on average: very helpful

Community Level 1Effie

Effie

How many times can you get it wrong.

AdvantagesWide range of products

DisadvantagesHelp line from hell, very unhelpful and no apologies.

"...that I have used the Index shop several times and never experienced a problem. Armed with their lastest catalogue and a cup of tea I sat down in my new house to peruse what was on offer. Flicking through the index catalogue I soon found what I wanted to buy, a Delonghi dragon heater. Knowing my desired object would be heavy and bulky I was more than happy to pay that little bit extra to have it delivered directly to my door. Grabbing my credit ..." Read review
02.02.2001

Ciao members have rated this review on average: very helpful

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