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Welcome to my updated and finely revised review of how to shop at an Index Catalogue Shop. Let me emphasize "Catalogue Shop"... Take a look through the catalogues before asking at the counter... more

User Reviews

for Index Catalogue

Rating Summary based on 18 reviews

  • 5 Stars
    5
  • 4 Stars
    7
  • 3 Stars
    3
  • 2 Stars
    2
  • 1 Star
    1

Detailed rating

  • Delivery time
  • 4.9
  • 38 of 38 Ciao users found the following review helpful
    Picture of Gardenex

    Gardenex

    User recommends the product

    Advantages Advantages friendly staff , competitive prices

    Disadvantages Disadvantages none

    Index (part of the Littlewoods group ) is a catalogue that is in direct competition with the likes of Argos and to a lesser extent the home shopping groups such as Gus and Empire Stores . They bring out usually two free catalogues a year like Argos - the spring / summer , and autumn / winter versions. I always compare the price of the goods in Index with Argos and typically Index comes out a little more expensive . On average where Index and Argos sell the exact same product then Index is around 50p more . Shavers , tents and breadmakers are three such areas where Argos just has the edge on ... more
  • 13 of 13 Ciao users found the following review helpful
    Picture of jason_webb

    Level 3 jason_webb

    Member since 01/08/2000

    Reviews written: 50

    2 Stars Online sham 16/12/2000
    User doesn't recommend the product

    Advantages Advantages Well presented site, easy to order

    Disadvantages Disadvantages Lost orders, No help, No apologies

    Picture this, a sunny sunday afternoon in august and my son has asked me for a pokemon skateboard for his birthday, so how could i refuse. To beat the rush of the stores and also taking into account that i would be at work 200 miles away for the next three days, i thought 'how about the web.' As Argos online did not have what i needed, i turned to Index Extra online and promptly proceeded to order two skateboards (one for each son) and a set of skates for my daughter. By return, i received a confirmation of my order by e-mail with an order reference number, so that was that and i awaited my 48 ... more
  • 1 of 1 Ciao users found the following review helpful
    Picture of lipgloss

    lipgloss

    5 Stars card sharp 09/09/2000
    User recommends the product

    Advantages Advantages cheap, friendly and convenient

    Disadvantages Disadvantages some of the products haven't lasted too long and have been easily returned

    Index's Flexible Account Card is a good way of spreading the cost of a bulk buy from the store (thus saving paying the postage and packing charge of £2.95), and this week they have a special offer of saving you 10% on your order, using your card, from littlewoods/index/index extra. the flexible account offers a 3 months interest free option for payment, but as the name suggests, you have an option of paying however much or little you want per month off your combined bill for all their stores. If you don't pay the minimum interest free amount you will have a small charge to pay of course. You ... more
  • 4 of 4 Ciao users found the following review helpful
    Picture of GR-Design

    GR-Design

    User recommends the product

    Advantages Advantages Good quality products

    Disadvantages Disadvantages Their web service needs sorting

    My girlfriend wanted me to order her something from the index extra website using my credit card (always the way eh!) so I did. I had no problems ordering the coat, and it said to wait for the confirmation e-mail, which I never did get. It states that you should wait for 48 hours and the coat will be with you, but it wasn’t! So, I e-mailed Index Extra with my invoice number etc that I had got from the normal response e-mail and they got back to me the next day stating that they were sorry but they could not find the order on their systems anywhere. For the inconvenience they gave me a ... more
  • 10 of 10 Ciao users found the following review helpful
    Picture of Effie

    Effie

    User doesn't recommend the product

    Advantages Advantages Wide range of products

    Disadvantages Disadvantages Help line from hell, very unhelpful and no apologies.

    Now I’ll start by saying that I have used the Index shop several times and never experienced a problem. Armed with their lastest catalogue and a cup of tea I sat down in my new house to peruse what was on offer. Flicking through the index catalogue I soon found what I wanted to buy, a Delonghi dragon heater. Knowing my desired object would be heavy and bulky I was more than happy to pay that little bit extra to have it delivered directly to my door. Grabbing my credit card I phoned through my order which was accepted eagerly, in exchange I was told it would be delivered on the following ... more

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