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Insurance Express - Motor Insurance

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... Less than a month before I had renewed my insurance through Insurance Express - no hassles so far. When I came to amend the insurance to the new car me and my partner had no end of trouble getting it sorted out! Here's what happened: 1) They provided us with a quote higher than the previous ... Read review

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NEVER AGAIN

AdvantagesThey look for the best insurance

DisadvantagesObstructive, slow, inaccurate, rude and poor service

"...before I had renewed my insurance through Insurance Express - no hassles so far. When I came to amend the insurance to the new car me and my partner had no end of trouble getting it sorted out! Here's what happened: 1) They provided us with a quote higher than the previous D reg car which was a turbo! 2) We sent documents of ownership to them (twice) and they lost them 3) They said they were sorting out our insurance but each time we called ..." Read review
14.11.2000

Ciao members have rated this review on average: very helpful

Community Level 2lizbizi

lizbizi

I cant EXPRESS my irritation enough

AdvantagesReasonable premiums

DisadvantagesLate paperwork,unknowledgeable,inefficient,slow claims dealing,unsympathetic

"...experience of dealing with my insurance company for the first claim i have ever made after being the victim of an accident. A month ago i was driving my beloved Mercedes along a local road on my home when someone decided to pull straight out in front of me from a side road,the impact wrote my off and i suffered injuries to my mouth,face and neck. The police arrived and everything was taken care of by way of legalities etc, the policeman quoted that ..." Read review
12.02.2001

Ciao members have rated this review on average: very helpful

Community Level 8SusanLesley

SusanLesley

Keep away from these people updated

AdvantagesAbsolutely none

DisadvantagesToo many to mention here

"...shopped around for the best insurance deal knowing that the premiums would be high. I found Insurance Express brokers the best and they gave us one years no claims bonus to start us off as we had been hiring cars for some years and so Dave had plenty of driving experience. We renewed in May 2000 - the price was higher than some of the other quotes I took, so I queried this. I was told that the free years no claims given last year was really just ..." Read review
19.11.2000

Ciao members have rated this review on average: very helpful

Community Level 1vogue2008

vogue2008

Maybe the cheapest - definately NOT the best!

AdvantagesGood premiums

DisadvantagesPoor customer service and knowledge of policy

"...forward the date of the insurance (car was bought for his birthday). I asked if there was any cost to this and was told there wasn't. They wrote asking for paperwork even though we had been told they didn't need it by their own staff. They then charged for the updated policy even though they said they wouldn't. Stepson moved, car broke down and too much to repair but got insurance on his girlfriends car arranged by her dad so I asked for ..." Read review
11.01.2009

Ciao members have rated this review on average: helpful

Community Level 1shoegal09

shoegal09

Express Insurance - Good for me!

AdvantagesPrice, Friendly Service

DisadvantagesNone

"...insurance! i was with Elephant Insurance and on renewal the price they offered was higher than the year before which prompted me to shop around and not just automatically renew as i have done in the past! i saw an ad for them on the net and then spoke to Sam who offered me a really good price and explained exactly what my policy included (including courtesty car cover which was very reassuring after hearing a horror story from my friend). i called ..." Read review
30.03.2009

Ciao members have rated this review on average: helpful

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