We maintain 20 of these printers for one of our customers, and the printers function very well. They are reasonably reliable and do take some hard use, because of the Metal Cover they will stand up to some fairly robust treatment. The main disadvantage with the Printers from my point of view is both the cost and availability of spare parts in the UK. Firstly the spares are generally on a lead time of anything from 2 to 6 weeks, and many suppliers have a minimum order value of £100. The exchange cost of a Main Logic PCB is £250 which in itself is not expensive but there is no repair option. Although I like the functionality and the rugged design, the spares issue in this country is an issue.
Welcome to Ciao. Sounds like you know what you are talking about. Maureen
torr 05.05.2004 13:29
Hi and welcome of Ciao. Sorry for the lowish rating, but you really need to tell us a bit more about the product to justify higher - speed, quality of output, functions, etc. etc. If you wanted to add a bit and let me know, I for one would gladly rerate. Best wishes, Duncan