Internet Banks

Lloyds TSB admin meltdown - is it safe to bank with them?

Advantages: good, clear website. reasonable rates and charges
Disadvantages: Poor support, no communication between departments, worrying security lapses

Having banked with LLoyds for 27 years, I am now seriously considering whether to move my money elsewhere. Post "credit crunch" , the powers at LTSB clearly thought that, instead of looking at their own failings, they would respond to the financial crisis by shedding thousands of experienced staff doing the day-to-day admin of the bank, relying on cheaper costing minions who frankly haven`t a clue instead. In the last few weeks, LTSB have "lost" ...
...to what had actually happened. (this included the one that paid off my LTSB credit card bill, with the bank charging me a late-payment fee - because I "failed to clear my bill" - ridiculous). More worryingly, I also received a text from them, telling me that my debit card had been used fraudulently abroad,and was told that this was my fault, and that I must have given my details to someone online. Apart from their rudeness, it turned out that there ...

dickobaker 02.11.2009 · Read full review
Ciao members have rated this review on average: helpful
Review of Lloyds TSB Online Banking

What's happened to First Direct - their crap!!!

Advantages: Were a good bank 10 years ago
Disadvantages: Too many to name

I have been with first direct for many, many years now and i have noticed that in the last 12 months they have really gone down hill. Their charges have increased over the years - their "free" £250 over draft is not so free now (ie they will charge an annual £25 fee if you extend/use/dare to disobey their rules!! But of course this is all stated in the terms and conditions booklet you receive every few weeks with amends to it (although amends rarely ...
...I'm at Sainsburys in the first place is not to buy booze (like an 18 year old would!) but to buy food and pay my fecking gas bill !!!!!!!!!!!!!!!! Idiots!! I suppose when you are a teenager living at home with mummy and daddy then life still smells of roses! On that note I will be moving to another useless bank, but at least they won't pretend to be nice while slapping your arse with yet another £25 charge! FD...I bid you fairwell. ...

Peacockshoes03 15.07.2009 · Read full review
Ciao members have rated this review on average: helpful
Review of First Direct

Natwest online banking is the safest, easiest and most reliable.

Advantages: Practical, quick, easy, safe, secure, convenient.
Disadvantages: No disadvantages.

Natwest online banking in my opinion is a fantastic facility that enables quick, easy and reliable banking. Not only that, the new online banking card reader is a work of genius! Its great to know that online banking is now safe and secure more than ever before. More or less all the day to day payments, accounts summary, statements etc can be done online in an instant. Gone are the days when one had to battle with time to run to the bank or the cash ...
...avaliable to do online through natwest online banking, such as applying for loans, overdraft request or even apply for a credit card. Being able to manage your bank account online is truly a breath of freshair. Oh yeah, forgot to mention, the natwest online banking also provide a card reader which is an excellent device for using to pay bills etc online, and it is just so much more secure as you won't be able to pay with just your card, you'll also ...

EC85 10.06.2009 · Read full review
Ciao members have rated this review on average: helpful
Review of NatWest Online Banking

Halifax makes accessing your account easy

Advantages: Quick log in process, most things can be accessed from your main page.
Disadvantages: You could increase your overdraft with one click!

I use Halifax online banking daily, I find it a complete god send to be able to switch on your computer and access your bank details from the comfort of your own home. HOME PAGE The homepage is very clear and you should be able to find the link for the service you require quickly and easily. LOG IN Halifax has a 1 page log in unlike other on line banks that often have 2 log in pages. This doesn't deter me or make this site feel any less secure to ...
...can make transfers between your Halifax accounts quickly and easily and most accounts transfer your money immediately. Some accounts like the Saver Reward can take up to 48 hours for the money to be transferred. This page also gives you links to applying for further accounts and services (home insurance, credit cards, mortgage). Bank statements and paper free documents can be accessed from this page. Setting up standing orders and making payments ...

cher1974 06.11.2009 · Read full review
Ciao members have rated this review on average: very helpful
Review of Halifax Online Banking

ABBEY - Not so National

Advantages: Good range of products
Disadvantages: Not now recommended for eBanking

Since Abbey has been taken over by the Santander Group their previously excellent online banking facility is now virtually useless. After you have logged on, instead of getting a menu of your accounts, you will more often than not be greeted with the following caption: 'e-Banking This service is currently unavailable, we apologise for any inconvenience this may cause. Please try again later.' If the site is up this does not guarantee that you will ...
...money between your Abbey accounts and you will get this caption: 'We are experiencing a technical problem with our internet banking service and we are working to restore the full service as soon as possible. The 'Move Money' facility (which allows the transfer of funds between Abbey accounts) is temporarily unavailable but we expect this service to be restored shortly.' I have telephoned the Abbey technical help line and was told that the problems ...

ITKing 24.05.2007 · Read full review
Ciao members have rated this review on average: somewhat helpful
Review of Abbey Online Banking