Advantages: A discounted mortgage rate for two years Disadvantages: Impossibility of talking to anybody
I have never had such a bad customer service experience before taking out an Isle of ManBankMortgage. I organised it through a Financial Advisor and from the first contact with the Bank I realised that things were going to be difficult! On the day of the exchange of contracts they suddenly "remembered" paperwork that needed to be signed and I had to make three separate trips to the Bank. They "forgot" to apply my discount to the mortgage and kept charging me overdraft fees as they had given me the wrong date to pay the money in to the account! I wrote four letters, telephoned three times and finally went in to the Branch and insisted on speaking to somebody. Apparently they only had a processing unit and were in the process of training somebody to deal with the questions as nobody could answer my queries (as simple as they were ...
bugsybabe 19.03.2007
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Ciao members have rated this review on average: somewhat helpful Review of Isle of Man Bank
Advantages: Online Banking, Also good first account for young people Disadvantages: sometimes can be hard to get through on their phoneline
Having never done a review on a bank before, bear with me.
Isle of ManBank Limited is part of NatWest Offshore Limited, which is a subsidiary of the Royal Bank of Scotland (not to be confused with the Bank of Scotland btw) It was established in 1865 and has 11 branches situated throughout the island. Its network of branches and ATMs (cash machines) is the most comprehensive on the island.
Service
The staff currently employed at the Isle of ManBank, numbering approximately 350, I have found to be polite and friendly. They tend to respond to queries and complaints quickly.
Accessibility
The Head office is situatated on Strand Street opposite Marks & Spencers, in Douglas on the Isle of Man. There are numerous branches around the Isle of Man and a Cash Machine is never far away. Online banking is also offered, which takes ...
They still do things right on the Isle of Man, apparently. Intensive farming? No. Chemically enhanced beer? No. In fact, they have some very stringent beer brewing purity laws on the Isle of Man that are even stricter than the German law, in my opinion.
Artificially enhanced cheese production? No.
Now, here we come to the nub of this review. Isle of Man mature cheddar cheese. We were lucky enough to find ourselves at the press launch day of the Isle of Man Marketing Partnership at the BBC Good Food Show. By the way, if you read this before the end of Saturday 27 November, DO try to get to the BBC Food Show. It really is a gourmet's day out!
One of the many items on the well-designed and well-laid out stand was Isle of Man Mature Cheddar.
How to describe Isle of Man Mature Cheddar? It is not as easy as it sounds. It has a good ...
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