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my grandson age 15 spends most of his money ( over hundred pounds) at JD Sports shop in Southampton.After trying on polo shirt he bought it at a sale price of £29.99 but when he put it on to wear it out later we noticed the shirt had three holes along the bottom edge at the back that he had not noticed when he tried it on. We went back to the store hoping to exchange it for another one the same but was taken back at the attitude of the staff as they insisted that it was not in the shirt when we bought it. I assured them that it was and told them that he had not even worn it but they would not even listen. After a heated discussion they said they would send it to head office for inspection that is all they would do.After the inspection we were told that they were not doing anything about it as it is not a faulty item.I was appalled at there attitude and we will never shop there again. In all my 60 years I have never known such disrespect and warn other customers if they insist on buying from JD Sports to inspect everything they buy