I AM REPLYIN TO ALL THOSE REVIEWS ABOUT JJB. JJB IS THE NUMBER ONE LEADING SPORTS RETAILER INTHE UK,THEY SELL EVERYTHING FROM CASUAL CLOTHING TO HIGH QUALITY SPORTS TRAINING WEAR.
I MYSELF AM SPEAKING FROM A GREAT DEAL OF KNOWLEDGE,I HAVE WORKED FOR THE COMPANY FOR A FEW YEARS NOW AND HAVE PROGRESSED MY WAY FROM SALES ASSISTANT TO ASSISTANT MANAGER AND I DONT INTEND STOPPING THERE! JJB IS MY FIRST JOB AND I HOPE TO BE PART OF THE COMPANY FOR THE REST OF MY WORKING LIFE.
JJB SPORTS PUTS A GREAT DEAL OF EFFORT AND CARE INTO PROVIDING SPORTS CLOTHING/FOOTWEAR/SPORTING EQUIPMENT FOR AL THERE CUSTOMERS.
CUSTOMER SERVICE
JJB IS VERY CUSTOMER SERVICE FOCUSED,WE HAVE RULES,SCRIPTS AND ALOT OF CUSTOMER SERVICE TRAINING REQUIREMENTS.EVERY SINGLE MEMBER OF STAFF IS TRAINED ON CUSTOMER SERVICE ALTHOUGH IT IS VERY DIFFICULT TO KEEP ALL MEMBERS OF STAFF FOCUSED ON THERE CUSTOMER SERVICE.I LOVE TO SERVE A CUSTOMER AND SEE THEM WALKING OUT THE DOOR THANKING ME AND HAVING A SMILE ON THEIR FACE.
GOODS
IT IS VERY HARD TO HAVE STOCK OF EVERY SINGLE ITEM AND SIZE OF GOODS IN STORE,IF WE DO NOT HAVE SOMETHING IN STOCK WE DO OUR VERY BEST TO FIND SOMETHING ELSE FOR OUR CUSTOMERS NEEDS.WE DO OFFER TO CONTACT ANOTHER STORE OR EVEN SEE IF IT CAN BE ORDERED IN FROM OUR WAREHOUSE ALTHOUGH IT SOMETIMES CAN NOT BE DONE DUE TO STOCK AVAILABILITY,IF THE ITEM IS MORE THAN £50 WE CAN ORDER IT.
STORE LAYOUT
ALL STORES ARE DIFFERENT SIZES,SHAPES AND STYLES.OUR HEADOFFICE SENDS US PLANS FOR CERTAIN DISPLAYS,PLANS AND UNITS.THEY DONT NO IF THE DISPLAYS ETC WILL FIT AND LOOK WELL IN EVERY SINGLE STORE,IT IS OUR JOB AS STORE MANAGEMENT TO WORK THE BEST WE CAN TO GET THE DISPLAYS TO SUIT OUR STORES.
SUMMARY
IT IS NOT EASY TO MANAGE A JJB STORE,ALL I CAN SAY WE AT JJB SPORTS WORK TOGETHER AS A TEAM TO SERVE OUR CUSTOMERS AND PROVIDE THE GOODS THEY NEED. -IF WE DONT SERVE OUR CUSTOMERS OUR COMPETITORS WILL. -WITHOUT CUSTOMERS WE WOULDNT HAVE A JOB.
How helpful would this review be to a person making a buying decision? Rating guidelines
A valiant effort to defend your employer, but reviews all in UPPER CASE come across as being shouty and difficult to read!
wingnut888 13.11.2006 01:06
hi and welcome to ciao
hlmccarron 12.11.2006 23:36
Some good points but this does only seem to be from your view point as an employee. I know for a fact that I have worked for companys who have had good points and bad points......its not like you're on any commission for highlighting the good points is it? Companys that you work for do have to have a tendancy for brainwashing their employees. A good first review but I would suggest getting rid of the caps to make it more reader friendly and also trying to include some balance from an outsiders viewpoint. If you do update this let me know and I'll be happy to re-rate, drop me a msg if you have any q's...have fun xxx
Nov 12th, 2006
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somewhat helpful by (62%):
not helpful by (8%):
