Howdi fans! I live in Birmingham and regulary shop in the centre and also in surrounding areas suc...
Howdi fans! I live in Birmingham and regulary shop in the centre and also in surrounding areas such as solihull. I know how the retail sector works and i know when to be impressed while shopping!
Member since:20.10.2008
Reviews:3
JJB Sports PLC in Birmingham city centre moved a few months back to a new swanky location in Corporation Street. On First sight i was impressed with how good the building looked from the outside, and as we went down the escalator we were even more impressed. We were greeted by a friendly security guard, who asked us whether we needed any help. He directed us towards the running trainer section, where within 10 seconds we were approached by a friendly sales assistant. He asked whether we were okay and he then directed us to the latest pair of trainers that were designed specifically towards the latest pair of running trainers.
After we selected the pair of trainers that we were looking for, we asked the friendly sales assistant for them in my size. The service was exceellent as we were waiting for literally ten seconds. After i asked him several questions about other trainers i was more than satisfied with the anwsers that he gave us, and also with the knowledge that he seemed to have regarding the product.
We were so happy with the service that we actually bought a pair of socks with them! As i know from previous experience that they have to make a percentage each day of sales.
The products in the store were stocked in a wide variety of sizes, Menswear, Footwear and also the Ladies section were all very well stocked with a wide variety of styles and colours. There was also a wide variety in brand, and everything was priced very reasonably.
We queued for several minutes and we were served quickly and thouroghly by the lady behind the till, and after we declined the offer for a store card she was still very polite and said thank you (something which most sales assistants seem to have forgotten!).
Then on leaving the shop, we went to find the young gentleman who had originally served us, however he was on his break at the time and instead we sang his praise to the manager who was more than happy of how professional and polite his staff are. He was also extremley polite and was very positive that his shop can do as well as any shop in Birmingham City. The security guard who had originally welcomed us also thanked us for shopping with them.
I will definatly be going back in the future for any other sports equipment or apparel i need!
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Oct 20th, 2008
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