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Home > Shopping > Offline Shopping > Electrical Shops > Jessops
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7 Reviews

Community Quote

I bought a camera from Jessops and it stopped working after only 10 months. I took it back to the store and after about three months I finally contacted them to ask what had happened. They said... more

User Reviews

for Jessops

Rating Summary based on 7 reviews

  • 5 Stars
    		1
  • 4 Stars
    		2
  • 3 Stars
    		0
  • 2 Stars
    		0
  • 1 Star
    		4

Detailed rating

  • After-sales service
  • Availability
  • Frequency of visit
  • In store customer service
  • Layout & presentation
  		• 2.9
  		• 2.7
  		• 2.4
  		• 2.9
  		• 3.1
  • 35 of 35 Ciao users found the following review helpful
    Picture of peterkinxl5

    peterkinxl5

    4 Stars Almost every town has one 19/05/2005
    User recommends the product

    Advantages Advantages Good range of stock, fantastic customer service, outstanding D+P 'Diamond Laser' service, price match promise

    Disadvantages Disadvantages They have devoured the competition, moved towards the Dixons style, staff not as knowlegable as they were (see review), used equipment and traditional photography almost extinct, MAKE SURE YOU USE THAT PRICE PROMISE!

    I'VE CORRECTED A SMALLBUT VERY IMPORTANT POINT REGARDING ACCESS FOR PHYSICALLY CHALLENGED PEOPLE IN BIRMINGHAM TEMPLE ROW STORE. I first encountered Jessops in Birmingham back in 1984 shortly after puchasing my very first SLR camera-a solar powered Ricoh called an XR-S (long obsolete),and hunting round Birmingham for a flashgun. Well I purchased the flash-a Nissin 4000GW (also long obsolete) and was absolutly delighted with the service I received and the incredible price I had at £69.90-a good £10 off the closest competitior Tecno who were subsequently bought out by Jessops about eight years ... more
  • 42 of 42 Ciao users found the following review helpful
    Picture of daisydaisym

    daisydaisym

    4 Stars Smile! 26/10/2005
    User recommends the product

    Advantages Advantages Great store, knowledgable staff, up to date range, competetive prices

    Disadvantages Disadvantages None that I found

    A couple of weeks ago I finally allowed myself to go and buy the digital camera that I had been wanting for months. Once I had decided on the one I wanted I was remarkably restrained and instead of rushing out and buying it at the local Dixons (where no one knew anything about anything and couldn't give me any good advice), I held off until the weekend and went to the large Jessops store on Tottenham Court Road, dragging my more objective boyfriend with me. When I went in I found that they had a large range of cameras on display, they were also well displayed which meant that even before you ... more
  • 44 of 44 Ciao users found the following review helpful
    Picture of xadoc

    Level 5 xadoc

    Member since 26/10/2002

    Reviews written: 54

    5 Stars Video killed the radio star 26/06/2003
    User recommends the product

    Advantages Advantages Unbelievably helpful staff

    Disadvantages Disadvantages I'm showing my age with that title!

    Jessops have won Practical Photography magazine's 'People's Choice Award' for Best Photo Retailer for the last seven years, and it's not hard to see why. We have visited three different Jessops stores in the space of a month, on no less than ten different occasions in total, and all staff were exceedingly accommodating. Apart from one occasion, all staff were pretty knowledgeable, and the one time we did find ourselves with a chap who didn’t know a lot, we could have waited for the more experienced assistant had we wanted. For quite some time now, we've been looking at buying a digital ... more
  • 2 of 5 Ciao users found the following review helpful
    Picture of LetDownByJessops

    LetDownByJessops

    1 Star Warning to buyers 11/08/2010
    User doesn't recommend the product

    Advantages Advantages None

    Disadvantages Disadvantages My Daughter never received her Birthday present

    Recently I purchased a Camera from their website. The advert stated 24 hour delivery. No Money will be taken from 'Your Account' until the item is dispatched. The first thing that should have warned me to question the honesty of this company was that the money was charged to my Debit card instantly (not at dispatch). 2 Weeks later still no sign of the Camera. So I phoned up to ask where it was. I was informed that they dont supply that model anymore! I pointed out it is still advertised on their website and was told that they were waiting for this to be updated. I asked for a refund, pointing ... more
  • 1 of 6 Ciao users found the following review helpful
    Picture of DrRoss

    DrRoss

    1 Star Film Processing - don't bother 30/09/2010
    User doesn't recommend the product

    Advantages Advantages None

    Disadvantages Disadvantages No films returned

    I took four films into Jessops for processing. These were of my daughter's wedding and there were three colour and one B&W. Jessops managed to lose all four films. Now losing one might be considered unlucky, but four is just incompetence. In my view the staff were uncaring, and came out with a long story about relabelling the packets, a story that changed depending on to whom I talked. There was no responsibility taken by the manager, indeed each time I went into the shop she scuttled off behind the scenes so that I had to talk to someone else. One of the staff let slip that it was not unusual ... more