Jessops

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Jessops

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38% positive

33 reviews from the community

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Review of "Jessops"

published 12/05/2011 | julieandrews
Member since : 12/05/2011
Reviews : 1
Members who trust : 0
About me :
Not for me
Pro None
Cons Unsatisfactory product and terrible service
helpful
Value for money
Speed of processing
Efficency & Reliabilty of service
Customer service
Postage & Packing

"Digital Photo frame"

I have an £80 digital photo frame which only lasted 2 months with very little use. The product was Jessops own brand . I receive terrible service in the shop and even worse appalling customer service from head office. I Now have an £80 product that is totally useless. Head office totalling ignored my complaint. on several occasions I would most definaltley not recomend buying anything from this company. the staff in the store were very rude but not as rude as head office I guess as they never even contacted me. The shop were very happy to take the money foir the product but were not at all intersted when the product stopped working.
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This review was read 471 times and was rated at
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Comments on this review

  • julieandrews published 13/05/2011
    it should be under warrenty but it was a wedding gift and i didnt have the recipt. I rang and and told them and they said bring it in and we will sort it out. Took day off to go over there and they woulkdnt entertain it
  • catsholiday published 12/05/2011
    Surely it must be under warranty?
  • Angela150 published 12/05/2011
    Its happened to me too :(
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Product Information : Jessops

Manufacturer's product description

Ciao

Listed on Ciao since: 27/02/2001