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julieandrews

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Member since:12.05.2011

Reviews:1

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Digital Photo frame

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12.05.2011

Advantages:
None

Disadvantages:
Unsatisfactory product and terrible service

Detailed rating:

Value for money

Speed of processing

Efficency & Reliabilty of service

Customer service

Postage & Packing

4 Ciao members have rated this review on average: helpful See ratings
helpful by (75%):
  1. cha97michelle
  2. catsholiday
  3. Angela150
somewhat helpful by (25%):
  1. TheHairyGodmother

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I have an £80 digital photo frame which only lasted 2 months with very little use. The product was Jessops own brand . I receive terrible service in the shop and even worse appalling customer service from head office. I Now have an £80 product that is totally useless. Head office totalling ignored my complaint. on several occasions I would most definaltley not recomend buying anything from this company. the staff in the store were very rude but not as rude as head office I guess as they never even contacted me. The shop were very happy to take the money foir the product but were not at all intersted when the product stopped working.
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Comments about this review »

julieandrews 13.05.2011 16:50

it should be under warrenty but it was a wedding gift and i didnt have the recipt. I rang and and told them and they said bring it in and we will sort it out. Took day off to go over there and they woulkdnt entertain it

catsholiday 12.05.2011 21:58

Surely it must be under warranty?

Angela150 12.05.2011 21:34

Its happened to me too :(

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Review Ratings »

This review of Jessops has been rated:

"helpful" by (75%):

  1. cha97michelle
  2. catsholiday
  3. Angela150

"somewhat helpful" by (25%):

  1. TheHairyGodmother

The overall rating of a review is different from a simple average of all individual ratings.



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