Recommend
(8)
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(22)
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Terrible service, item SNAD, long time to get (partial) refund
Advantages NONE
Disadvantages Bad customer service, item significantly not as described
Detailed Rating
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| Speed of processing | |
| Efficency & Reliabilty of service | |
| Customer service | |
| Postage & Packing |
The Author
Author's newest reviews
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02/09/2011
Terrible service, item SNAD... |
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These people are terrible. I will not buy from them again.
I ordered a pair of bushnell binoculars. termed ex-display in perfect condition. When they arrived, they were damaged to the point of being unusable (and this was not due to mis-handling, they really were out of collimation and had severe optical problems).I had to go through a very convoluted procedure to obtain a return code, send them back and finally get a refund. The refund was only processed after several rounds of email communications with them.
When the refund arrived, it was only PARTIAL. It did not include:I can understand that some sellers won't pay to get the item back. But what about 1???
Really awful, I will never consider them again.
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Alyson29 11/09/2011 18:02
TheHairyGodmother 05/09/2011 10:43
angelboouk123 03/09/2011 14:00
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