Advantages: quick response, good customer service, good communcation, fix a lot of breakdowns Disadvantages: some of the deals are quite expensive
The AA pride themselves on being the UK's "number one breakdown provider". They provide a 24 hour recovery service for their members and there are different levels of cover available. Another claim made by the AA is that they "fix more breakdowns by the roadside than anyone else".
I have never bothered with breakdown cover until I moved back home from university with the intention of commuting each day. I realised that if I were to break down on the hour drive to brighton there would probably be no one willing to come and rescue me!! On top of this my brothers car had broken down several times in the country lanes locally and I decided that it was a sign for me to start being sensible!
Being a poor student with hardly a penny to my name I did look around at all the various breakdown companies to try and find the best deal. The AA ...
ilusvm 17.11.2008
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Ciao members have rated this review on average: very helpful Review of AA
Advantages: Extremely efficient. Amazing Cover. Very Good Value Disadvantages: In my case and circumstances - NONE!
! The salesman said that no, he didn't have the number to hand, but that he would get back to me with it as soon as he could.
Five minutes later, true to his word the phone rang and I had the AA European Breakdown Assistance number in Germany! Honda Chiswick earned themselves a LOT of loyalty bonus points that evening!
As a compete aside here, a spot of "gallows humour" you could say, the salesman had originally called to enthusiastically offer me a test drive in the newly launched Honda Civic, he had just been issued with a new diesel demonstrator. It doesn't sound as funny now, as it did to me there and then in my hospital bed, but my reply was that:
"I'd love to, only there is a small problem right now."
"Oh, what's that?"
"I am, as we speak lying in a Polish hospital bed, I will not be able to walk for three months, you see I broke ...
RICHADA 29.01.2006
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Ciao members have rated this review on average: very helpful Review of AA
Advantages: you decide Disadvantages: again , draw your own conclusions ...
Almost exactly a year ago we had occasion to use , for the first time in our five years of membership , the services of the AA .
We had been on our way to Portsmouth Passenger Ferry Terminal for our pre booked trip across the Channel to Caen on one of our regular visits to our house in Western Brittany .
We were trundling along the A34 in our Ford van , making good time , and looking forward to our trip , when there was a sudden loud bang .
The passenger side of the vehicle dropped and my husband lost all control of the vehicle as it slewed sideways out of the centre lane , then across the inside lane and a joining slip road with upcoming traffic . How the lorry coming up to our left managed to miss us , or we him , I will never know , but eventually we came to rest suddenly and jarringly on the soft verge about two thirds ...
Janej47 30.01.2006
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Ciao members have rated this review on average: very helpful Review of AA