Keepsafe

...local Post Office for a Keepsafe form. You may pay by cheque or Postal Order made payable to “Royal Mail”. Enclose your payment with the completed form and send to:

Royal Mail
Keepsafe Centre
Stoke On Trent
ST1 5DB

A prepaid envelope should be attached to the form.

Or you may pay by Visa/Access/Mastercard by filling in the details on the application form and posting to ...
...At the end of the Keepsafe period, your retained mail will be delivered on the next available delivery on the date you have requested (or the next working day if there is no delivery scheduled on that date.)

Perishable items and items sent by the Recorded Delivery and Special Delivery Services are exempt from Keepsafe.Perishable items will be returned to the sender. Recorded Delivery items will be retained for one week and Special ... more

If you are going to be away from home for any period of time, whether on holiday or business, the last thing you want is piles of conspicuous mail building up behind your front door. This is an obvious sign to burglars that the house is unoccupied and theirs for the taking (especially if your door is fully glazed and the pile of mail is even more visible.)

If you have a kind neighbour or friend who is looking after the house and will remove your important letters (and the plethora of junk mail we all receive) all well and good. But otherwise you might need this service from Royal Mail.

What Is Keepsafe?

Royal Mail will suspend delivery of mail to your home while you are absent and ensure that your post is kept securely until your return. You can specify on which date you would like your retained mail delivered. (NB: it is not possible for you to collect mail from the delivery office.)

How Long Can I Use Keepsafe?

The service is available for a maximum of two months.

How Much Notice Do I Need To Give?

Royal Mail ask that you give at least one week’s notice before you need to use Keepsafe.

How Much Does It Cost?

Up to two weeks…£5.25
Up to three weeks…£8.40
Up to four weeks…£10.50
Up to two months (max) £15.75

These prices are for each individual who receives mail at the given address. Each person named MUST sign the application form. Royal Mail is not permitted to retain the mail of any person who does not sign.

How Do I Pay?

Ask at your local Post Office for a Keepsafe form. You may pay by cheque or Postal Order made payable to “Royal Mail”. Enclose your payment with the completed form and send to:

Royal Mail
Keepsafe Centre
Stoke On Trent
ST1 5DB

A prepaid envelope should be attached to the form.

Or you may pay by Visa/Access/Mastercard by filling in the details on the application form and posting to the above address.

Keepsafe applications are not accepted at Post Office Counters.

At the end of the Keepsafe period, your retained mail will be delivered on the next available delivery on the date you have requested (or the next working day if there is no delivery scheduled on that date.)

Perishable items and items sent by the Recorded Delivery and Special Delivery Services are exempt from Keepsafe.Perishable items will be returned to the sender. Recorded Delivery items will be retained for one week and Special Delivery items for three weeks before being returned to the sender. In this event, a “While You Were Out” card will be kept with your Keepsafe mail, so that you will know that one of these items has been sent to you.

For more details about the Keepsafe service call Royal Mail Customer Service on 08457 740 740 (local rate call) or it www.royalmail.co.uk
 

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